Family Life — building connection, safety and wellbeing. Together.

• Build your retail career in a high-performing, purpose-driven environment
• Permanent, Part-Time, 4 day per week, Sunday to Wednesday
• General Retail Award $31.11 per + super + salary packaging + penalties

Make a real difference locally while supporting a vibrant, high-volume clearance store with purpose and heart.

The Opportunity

In the Clearance Community Store, you’ll support a fast-paced, high-volume retail environment where strong stock flow, practical merchandising and efficient daily operations help create affordable shopping options and meaningful community impact.

As an Assistant Store Manager, you’ll support the Store Manager with the day-to-day running of the Clearance Community Store. This includes assisting with volunteer guidance, customer service, stock movement, store presentation, donation processing and maintaining a safe, welcoming and organised retail space. You’ll bring energy, initiative and a practical approach to helping the store run smoothly, while learning and contributing to the commercial and community outcomes of the store.

Working closely with the Store Manager and wider retail team, you’ll help maintain strong standards across stock rotation, pricing, visual merchandising and volunteer support. This role suits someone who is ready to step into more responsibility, enjoys hands-on retail work and is motivated by the opportunity to contribute to a purpose-led clearance store environment.

Your Skills and Experience

• Retail experience, ideally in fashion, homewares, pre-loved goods, clearance or high-volume retail
• Confidence supporting store operations, including cash handling, opening/closing tasks, stock movement and maintaining shop-floor standards
• A practical, creative eye for merchandising, pricing and presenting donated goods in a way that supports sales and sustainability
• Strong people skills, with the ability to support, encourage and work alongside volunteers and team members
• A hands-on, organised approach and willingness to assist with donation processing, stock rotation, lifting and keeping the store safe and tidy
• Ability to follow direction, use initiative and support the Store Manager to deliver positive commercial and community outcomes
• Must have flexibility to work weekends, public and school holidays

Who We Are

With over 50 years’ experience, Family Life supports children, families and communities to thrive. Our Community Stores operate as social enterprises—championing sustainability, connection and local impact.

Why Join Family Life?

At Family Life, you’re part of a mission—not just a job. Every shift contributes to stronger families and connected communities.

We offer:

• Up to $18,550 tax-free salary packaging to boost your take-home pay
• 17.5% leave loading
• A supportive, inclusive team culture
• Access to free, confidential wellbeing support
• Structured onboarding and ongoing training.

Apply today and help us create stores with purpose and heart.

If you’re a passionate retail team member who enjoys practical, hands-on store work and wants to grow your leadership capability in a purpose-driven clearance store, we’d love to hear from you.

For further information regarding the position please contact Michelle Perry, Retail Area Manager on 0412 986 155.

*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.

Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

A position description is attached.