Job Summary
Fresh Hope Communities
- Applications close:
- Job posted on: 16th Jun 2023
- Regional NSW > Stanwell Tops
Front of House Supervisor - Stanwell Tops
Fresh Hope Communities
Job description
- Permanent - Full Time / 38 hours per week
- Located at The Tops Conference Centre in Stanwell Tops
- Salary packaging available
- On-site parking
About us
Recognised as an industry leader, The Tops Conference Centre has been operating for over 50 years. Within the beautiful natural surroundings of Stanwell Tops, we offer superior guest facilities and services, thrilling outdoor education and adventure activities, and a place to relax and reflect.
The Tops Conference Centre is a community of Fresh Hope Communities, a not-for-profit organisation. Our history, ethos and values extend from the Churches of Christ in NSW. We exist to care, connect, and adventure with individuals and communities across the sectors of residential aged care, retirement living, community housing, community works, camping and temporary accommodation. We have 900 staff and together we serve 1000+ residents and customers, and 60,000 venue visitors each year.
About the role
The role of FOH Supervisor is the provision of excellent customer service and team leadership in the Catering department. As an experienced supervisor you will report to the Front of House Manager and ensure the highest standards of quality, customer service and safety for your guests. You will also have a strong alignment with the ethos and identity of The Tops.
This role requires a leader who wants to work alongside their people, not direct from a distance. If you are very hands-on and active when it comes to leading staff and providing an outstanding food service, we want to hear from you!
About the responsibilities
- Deliver an excellent food experience to our diverse range of customers;
- As part of a team, drive continuous improvement in customer service and experience;
- Provide work directives and leadership for Catering employees;
- Facilitate the delivery of all specific dietary requirements, within operational parameters, whether they be allergies, intolerances, lifestyle choices or cultural requirements;
- Ensure statutory responsibilities are met and effectively liaise with regulatory organisations, food and health professionals as required;
- Work effectively to assist Management in meeting budget requirements
About you
We are interested in hearing from you if you have:
- Possess a Hospitality and/or related qualification;
- Skills and experience in leading teams to meet organisational requirements;
- Time management skills and the demonstrated ability to lead and work as part of a team under pressure in a highly time bound environment;
- Competency with Information Communication technologies and Microsoft Office suite applications such as Word and Excel;
- High level of written and verbal communication to effectively engage with stakeholders and employees of all levels of the organisation;
- Ability to travel to the work location and be punctual for shifts;
- Ability to work required shifts with reasonable flexibility regarding working hours
About the Benefits
As a Front of House Supervisor at Fresh Hope Communities you will enjoy:
- Salary Packaging of up to $15,900 (tax-free) per year with an additional meal entertainment benefit of $2,650 per year
- Learning & development opportunities
- Staff engagement and well-being focus
- Employee assistance program
- Paid parental leave
- Personal discounts across white goods, and pest control.
How to Apply
To apply, please submit your cover letter and resume via the quick "Apply Now" link below.
Want to know more?
Email our people & culture team at [email protected] using the subject line: Front of House Supervisor - Stanwell Tops enquiry via EthicalJobs to organise a chat or to receive a copy of the position description.
How to apply
This job ad has now expired, and applications are no longer being accepted.
Job Summary
Fresh Hope Communities
- Applications close:
- Job posted on: 16th Jun 2023
- Regional NSW > Stanwell Tops