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Family Support Worker - Melbourne, Victoria

Family Drug Support

Family Drug Support (FDS) seeks a motivated Family Support Worker to maintain and expand our services in Melbourne and surrounding areas, providing support to families and carers affected by alcohol and other drugs. FDS offers a full-time (35-hour) position, working some weekends and weeknights.

Location of position: This position is currently a remote/work from home opportunity for a resident of Melbourne, Victoria with travelling where required, as directed by the Victorian Clinical Services Manager and CEO.

Key Activities

  • Manage, promote and facilitate Family Support Groups (8-9 per month in the evenings around the metropolitan and regional areas)
  • Delivery of FDS professional workshop - Support the Family-Improve the Outcome
  • Facilitate our 4-day intensive course for families - Stepping Stones
  • Deliver information sessions to families, workers and the community - Stepping Forwards
  • Networking & liaising with relevant sector and community organisations
  • Administrative and reporting duties
  • 1:1 Support sessions via phone, online or face to face

Education and Experience

  • Pertinent qualifications of Counselling, Social Work, AOD/Mental Health or similar
  • Some experience in similar roles, placement or volunteer work
  • Graduates are encouraged to apply

Desirable Qualifications

  • Demonstrated experience in working with families on a AOD and MH setting
  • Support Group or counselling experience
  • Working with diverse communities
  • Advocacy work
  • Education delivery

Essential Skills & Requirements

  • Understanding of and commitment to Harm Minimisation and the FDS model
  • Commitment to personal and professional growth and development
  • Proven ability to work autonomously and as part of a team
  • Ability to connect with and provide support to VIC volunteers
  • Proven administration and reporting excellence
  • Participation in relevant workforce development activities
  • Ability to travel regionally and interstate for FDS activities
  • Attendance at our Annual Volunteers Workshop
  • Computer competence, including the use of Microsoft Office products
  • Unencumbered driver’s licence

Training & Support

  • FDS will provide full training and support in the FDS model and its programs
  • You will be required to undertake a complete induction process, including orientation and training (possibly interstate)


The salary package of between $78,000 - $86,000 (depending upon demonstrated skills, including qualifications and experience) based on the Social, Community, Home Care and Disability Services Industry Award 2010 - Level 4, plus superannuation with an option to salary package. A mobile telephone and laptop will be supplied for business purposes, and a company car will also be provided for work use.


An initial 12-month contracted period will be negotiated with the successful candidate, with the possibility of extension dependent on funding. There will be a 6-month probationary period.

FDS is proud to be an EEO employer. FDS supports an inclusive approach in the workplace. We are committed to supporting diversity in our workplace culture and we embrace diversity and inclusion. First nations Australian and Torres Strait Islander people are encouraged to apply.

A Federal Criminal Records check will be conducted and requires ongoing employment.

Please review the attached Position Description for further relevant information about the role.

Enquiries: Chloe Span (Victorian Clinical Services Manager) Mobile: 0448 177 083.

How to apply

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