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Family Support Worker

Family Drug Support
  • Family Support Worker – December 2023 ADELAIDE, SOUTH AUSTRALIA
  • Position Description: .6 FTE Level Four Social, Community, Home Care and Disability Services Industry (SCHCADS) Award 2010

About the Organisation:

Family Drug Support (FDS) is an empathic, non-religious, non-profit organisation providing nonjudgmental and nondirective support, information and education for families and friends of those with Alcohol and Other Drug (AOD) issues.

About the Role:

FDS seeks a Family Support Worker (SCHCADS Level Four) to maintain and expand our services in South Australia, providing support to families and friends impacted by substance use. We are seeking a driven and empathic individual to help us increase our presence and deliver our services in South Australia. The role requires working from our office at Thebarton with some ‘out of hours’ work and occasional regional travel required.


  • Manage and facilitate support groups (4-5 per month in the evenings)
  • Networking, engagement & professional relationship building with relevant sector contacts as well as wider community organisations
  • Identifying new opportunities for engagement and advocacy in the community
  • In Service talks – to community, health workers, AOD staff, or other groups
  • Delivery of FDS professional workshop: Support the Family-Improve the Outcome
  • 1:1 Support sessions via phone, online or face to face
  • Facilitate our 4-day intensive course for families: Stepping Stones (weekends/evenings)
  • Deliver information sessions (Stepping Forward) to families, workers and community members (possible weekends/evening work)
  • Organise, host/co-host events
  • Promotion of membership, book sales, events and courses
  • Participate in supervision and debriefing sessions with colleagues and management
  • Keep-up-to-date with sector news, information and research
  • Regular Professional Development
  • Administrative and reporting duties
  • Assist with volunteer recruitment and engagement

Education and Experience:

  • Relevant qualifications in Social Work, AOD/Mental Health or similar
  • Some experience in similar role, placement or volunteer work
  • Graduates encouraged to apply

Essential Skills:

  • Active listening and/or Motivational Interviewing familiarity
  • Ability to deliver training, education, courses and workshops
  • Capability to build rapport quickly with people
  • Able to work autonomously, identify needs and build the FDS state profile
  • Willingness to commit to some evening/weekend work and regional travel

Desirable Skills/Experience:

  • Lived experience is highly regarded
  • Counselling or support group experience
  • Work with diverse communities
  • Marketing or networking with professionals and relevant governing bodies
  • Advocacy work
  • Event organisation/planning
  • Public speaking
  • Media experience

FDS will provide full training and support in the FDS model and its programs. You will be required to undertake a complete induction process, including orientation and training (possibly interstate). SA FDS is committed to employee safety and offers internal supervision, debriefing and access to external EAP.

How to apply

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