• Job location: Sydney Region / Sydney City
• Job reference number: 44478-39266129
• Work type: Contract / Temporary

About the role

We have an exciting and brand-new Graphic Designer role within the Customer Experience division. Using your expertise, you will help us to deliver high quality creative design services internally and externally that improve customer experience outcomes and drive improved brand awareness. 

Ignite your creative spark and join our Marketing and Brand team now to deliver high quality graphic and digital design services that make a difference to our customers.

• Temporary engagement up to 12 months with a possibility of extension. 35 hours per week.
• Location: Sydney CBD. Flexible and remote working options available.
• Clerk Grade: 5/6. Base salary $87,493 pa to $96,540 pa plus super and annual leave loading.

About us

At NSW Trustee & Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

About the team

The Customer Experience division provides a wide range of specialist support across NSW Trustee & Guardian divisions including customer advocacy support, service design, business development, marketing, brand, communications and media services. 

About the role

The graphic designer works closely with the team and collaborates across the organisation to produce innovative and captivating campaigns and collateral across multiple platforms that inspire, inform and support improved customer experience outcomes. The role plays a major part in increasing brand awareness of our products and services to increase our customer base. 

For more information about the position, view the role description.

About you

The ideal candidate will possess the following skills and attributes:

• A creative thinker with graphic design experience across print and digital channels.
• Strong collaboration skills, able to build relationships with a wide range of internal and external stakeholders.
• Motivated and self-driven, working autonomously and with initiative to provide exceptional customer service.
• Enjoy working collaboratively, managing competing priorities whilst remaining focussed on achieving our goals.

Sound like you? Apply now!

Essential requirements

• Demonstrated high level of proficiency in graphic design tools specifically Adobe Creative Cloud tools including Photoshop, Illustrator and InDesign.
• Tertiary qualifications and/or equivalent knowledge, skills and experience in a relevant discipline or industry within services sector, professional and or community focussed areas across a diverse range of customer groups.
• Up to date COVID-19 vaccination status and able to provide acceptable proof.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.

What we offer

NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options including flex leave
• leave options including 14 weeks’ parental or adoption leave
• career development
• Fitness Passport

Be part of something bigger. For more about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

• complete the online application
• submit a resume (maximum five pages)
• attach a cover letter (maximum two pages) outlining how you meet the key knowledge and experience, essential requirements and focus capabilities of this role, as specified in the role description.
• Attach five examples from your portfolio (in PDF) across print and digital mediums. 

Read: writing your job application for tips with the application process.

For enquiries about the role, please contact Madeleine Robertson, Director, Customer Experience on 0439 741 380 or email  [email protected] using the subject line: Graphic Designer enquiry via EthicalJobs.

If you need an adjustment in the recruitment process or workplace, please let us know.

Offers of employment will be subject to reference checks and relevant clearances.

A talent pool may be created for future ongoing, temporary and part-time roles, and is valid for 18-months.

All candidates applying for this role must comply with our COVID-19 Vaccination Policy, have an up to date COVID-19 vaccination status and be able to provide acceptable proof. Further information about vaccination requirements will be provided to successful candidates and is also available via email request to [email protected].