• Support the work of over 8,000 NFPs and for-purpose organisations around Australia
• Use your customer service experience for a better world!
• Flexible & remote work options

About Us

EthicalJobs.com.au is working to change the world, one job at a time.

We bridge the gap between thousands of not-for-profit organisations that strive to make our world a better place, and all the passionate, values-driven job-seekers who want to “work for a better world”.

As a for-profit social enterprise and one of Australia’s top job-search sites for the not-for-profit sector and beyond, our platform supports the work of more than 8,000 for-purpose organisations around the country, and has a passionate community of 380,000 unique users using the site each month. And we’re growing!

You’ll be joining a dedicated, passionate and successful team of 34 people who share a vision of a more equitable, just and sustainable world.

Our spacious office in Collingwood has loads of natural light, high ceilings, standing desks, a large outdoor deck for lunch in the sun and drinks after work, and great food and coffee just around the corner.

About the role

Working as part of our 10-person Customer Service team (the “engine room” of EthicalJobs.com.au) you’ll be responsible for editing, proofing and approving hundreds of jobs for not-for-profits and social enterprises every week, engaging with our clients by phone and email, and helping clients have the best experience recruiting staff and volunteers through EthicalJobs.com.au.

In this role you’ll be:

• Editing and proofing job ads
• Responding to calls and emails from customers
• Updating our CRM database
• Creating reports for clients
• Assisting with a variety of administrative tasks

This is a great opportunity to gain an intimate knowledge of Australia’s not-for-profit and social enterprise sectors, and the thousands of organisations that are working for a better world.

About you

You’re friendly, fun and work well as part of a team.

You are resilient with a can-do, positive attitude.

You genuinely enjoy editing and proofing text all day every day, and you’re also an exceptional communicator both on the screen and on the phone.

You take pleasure in getting through your “To Do” list every day, and above all you’re absolutely meticulous with details.

Our office can sometimes be a busy, demanding place so you’re someone who thrives in that kind of environment and can easily work at high speed across multiple web applications.

You've got experience either working with or volunteering in the not-for-profit sector, so you have some understanding of how NFPs work. But you’re keen to learn more and gain a deeper insight into how organisations that “work for a better world” really work.

Importantly you’re passionate about our vision of a better world and would love the challenge of playing an important role in a fast-growing social enterprise.

Excited?

Please download the attached PD for the selection criteria, salary and other info, plus application instructions.

Women, Aboriginal and Torres Strait Islander peoples, people of diverse gender, age, and cultural backgrounds are strongly encouraged to apply.