About us

EPIC Assist is a dynamic and caring not-for-profit organisation delivering the Disability Employment program throughout Queensland, New South Wales, and Tasmania. In addition, EPIC Assist also provide NDIS Support Coordination Services throughout Tasmania.

Our mission is to enhance the wellbeing of individuals with disability within our community and we believe in providing exceptional support services that empower individuals to lead fulfilling lives.

EPIC Assist is committed to creating a supportive and inclusive environment for everyone and we are seeking a dedicated NDIS Coordinator of Supports to join us on this mission to build our Queensland service.

About the role

As an experienced Support Coordinator, you will play a pivotal role in building our Queensland service. This role is Part Time 24 hours per week (Negotiable on days worked).

Your responsibilities will include:

• Using your previously established networks, collaborate with community groups, service providers and health care professionals to attracts clients to our service.
• Assessing the needs of individuals and developing personalised support plans.
• Coordinating with various stakeholders, including clients, families, and service providers.
• Monitoring and evaluating the effectiveness of support plans, adjusting as necessary.
• Advocating for clients to ensure they receive the best possible care and resources.
• Providing guidance and support to clients in navigating available community resources.

About you

You are a passionate, welcoming, and resilient professional, with a proven track record in Support Coordination. You will have strong experience building, supporting, and enabling positive relationships with participants and their support networks, and linking participants to mainstream or community services (i.e., housing, education, transport, health).

You will also possess:

• A recognised qualification in disability services or similar would be an asset
• Skilled in reading, understanding, and implementing NDIS plans.
• Excellent interpersonal and communication skills.
• Knowledgeable of the NDIS Practice Standards and the industry current best practices.

• The ability to complete comprehensive case notes in a timely manner.

EPIC Benefits

• Flexible start and finish times to suit your lifestyle.
• Opportunity to work remotely.
• Base salary + superannuation + generous not-for-profit salary packaging (up to $15,900 per year, increasing your take home pay) + leave loading.
• Ongoing support, supervision, and opportunities for professional development (with an annual professional development budget).
• Realistic caseloads and KPIs.
• Additional superannuation based on length of service and superannuation co-contribution of up to $3000.
• An extra day off on your birthday (and an allowance)
• Support during tough times. Our Employee Assistance Program (confidential counselling service) is available 24 hours a day to employees and immediate family members.
• Discounted Medibank Corporate Health Cover for you and your family.
• Mobile phone and laptop.
• Access to pool vehicle for offsite meetings.

We make diverse and inclusive hiring a priority

At EPIC we encourage and support everyone from all backgrounds. We provide equal employment opportunity and make flexible arrangements to ensure everyone feels welcome at EPIC.

What’s next?

We will begin to shortlist candidates within the first week of recruitment and encourage you to apply early!

If you have any questions regarding the vacancy or require any assistance or adjustments prior to interview, please contact our People Experience team at [email protected] using the subject line: NDIS Support Coordinator enquiry via EthicalJobs or on (07) 3857 5085.