About Us

Elizabeth Morgan House Aboriginal Women’s Services Inc. (EMH) is an Aboriginal Community Controlled Organisation that has provided Specialist Family Violence services to Victorian Aboriginal women and their children since 1976. We offer culturally appropriate, trauma-informed services that empower Aboriginal women, children, and young people. Our work spans family violence response, crisis accommodation, justice services, and therapeutic support across Northern and Western Melbourne Metro.

About the Role

We are seeking an experienced Team Leader Family Violence Services (Northern Metropolitan Area) to lead a team of specialist family violence case managers in Melbourne’s Northern metropolitan area. This leadership role is focused on driving high-quality, culturally appropriate services to Aboriginal women and their children, ensuring they receive holistic support tailored to their unique needs. The Northern Outreach Team Leader will play a key role in integrating services within the broader community services sector, including housing, mental health, disability, drug and alcohol, and family services.

As a leader, you will guide a multidisciplinary team, fostering a collaborative environment and ensuring the team works efficiently and effectively in delivering trauma-informed, strengths-based, and culturally safe practices. You will also work closely with sector partners to influence service delivery and advocate for the needs of Aboriginal women and children.

Key Responsibilities

• Lead, motivate, and support a multidisciplinary team to deliver specialist family violence case management.
• Provide supervision, coaching, and professional development to enhance team performance and ensure high-quality service delivery.
• Lead by example in implementing best practices, including trauma-informed, strengths-based, and culturally safe approaches.
• Identify and act on strategic opportunities to improve service delivery and meet emerging needs within the community.
• Develop and oversee case plans, risk assessments, and safety planning using the MARAM framework.
• Build and maintain strong, effective relationships with sector agencies, government departments, and community organisations.
• Represent EMH in sector forums, committees, and networks, advocating for the needs of Aboriginal women and children.
• Manage risk and compliance in line with EMH’s Risk Framework and OH&S policies.
• Foster a culture of continuous improvement, ensuring that the team stays informed about sector changes and new methodologies.

Key Selection Criteria

• Qualifications: Tertiary qualifications in social work or a related field, in line with the minimum qualifications for specialist family violence practitioners.
• Leadership Experience: Proven leadership experience in managing multidisciplinary teams, with a focus on staff development, performance management, and service delivery excellence.
• Experience: Extensive experience in family violence case management, crisis intervention, and advocacy, specifically for Aboriginal women and children.
• Knowledge: A comprehensive understanding of family violence dynamics, MARAM, FVISS, and CISS frameworks.
• Skills: Excellent communication, stakeholder engagement, and time management skills, with a strong ability to inspire and lead a team across multiple locations.
• Cultural Competency: Deep understanding of Aboriginal culture, history, and self-determination, and a strong commitment to culturally safe practices. Connection to community is highly desirable.

Requirements

• Current Working with Children Check.
• National Police Check.
• Valid Victorian Driver’s License.
• Willingness to comply with EMH policies and procedures.