Central and Eastern Sydney PHN (CESPHN) is a not-for-profit regionally based primary health care organisation. Our region stretches from Strathfield to Sutherland, as far east as Bondi, and also includes Lord Howe Island

. Our vision is better health and wellbeing of the people who live and work in our region. We work at the system level to improve the integration of care. We work at the service level to improve practice in primary health care and commission local health and wellbeing services that meet local needs.

About this job

• Work from Office initially with hybrid working arrangements
• Office based in Mascot (close to public transport)
• Purpose driven organisation
• Full-time position
• Fixed term contract until June 2025

The Digital Health and Quality Improvement Officer is responsible for providing support to health professionals and Residential Aged Care Homes (RACHs) across the Central and Eastern Sydney PHN (CESPHN) region, on various digital health initiatives.

Key Responsibilities

• Undertake work on digital health and quality improvement initiatives such as My Health Record, digital health Practice Incentive Payments, and data quality improvement (QI) activities.
• Provide client visits, meetings and telephone support to medical specialists, general practices, allied health professionals, RACHs, universities and non-government organisations on digital health and QI related activities.
• Develop and implement targeted, appropriate, and sustainable educational activities to address digital health for RACHs and other healthcare providers.
• Work with team members to support general practices around person centred approaches taking into account capacity and capability requirements and tailoring support to practices.
• Ensure timely input of all required detail into CESPHN’s Salesforce base system including relevant interactions with stakeholders.

Selection criteria – essential

• Tertiary qualifications in health, health promotion and / or relevant experience in digital health
• IT skills and knowledge in the use of data bases, Microsoft Office suite, data security and clinical software used by health care providers and Aged Care facilities
• Demonstrated ability to work autonomously, set project goals, prioritise tasks and troubleshoot in order to achieve key objectives within designated timeframes
• Ability to build, develop and sustain positive partnerships and productive working relationships with all levels of stakeholders, including individuals from diverse cultural backgrounds
• Experience providing training and support to health care professionals and community members
• Access to a motor vehicle and possession of a current NSW drivers’ licence
• High level of interpersonal, communication and organisational skills, including excellent phone manner
• Ability to work independently and in a team.

If you have any questions about the role please contact: Recruitment on [email protected], using the subject line: Digital Health and Quality Improvement Officer enquiry via EthicalJobs.

CESPHN is an equal employment opportunity employer committed to equity, diversity and social inclusion. Applications are encouraged from Aboriginal and Torres Strait Islander people.