Each is leading the Better Connect program – an exciting new initiative providing integrated, person-centred care across Central Queensland, Wide Bay, and the Sunshine Coast. We're looking for a Senior Stepped Care Coordinator to join our dynamic team and play a crucial role in shaping this groundbreaking community mental health and AOD model!

• 1 FTE: Full-time ongoing position.
• CQ Region: Our offices are located at Rockhampton, Hervey Bay, Emerald and Gympie.
• Working conditions: Hybrid / Remote.
• Salary: $107K - $111K pa + Super + Not-for-Profit Salary Packaging up to $18,550 

THE JOB

Are you passionate about mental health, AOD, and suicide prevention services? Do you have the skills to lead a clinical team, ensure quality care, and build meaningful relationships with key partners? We’re looking for a dynamic leader to join our Stepped Care Team!

Responsibilities include: 

• Leadership: Provide leadership and day-to-day oversight of a small team of Stepped Care Coordinators, supporting their professional development and ensuring quality service delivery.
• Guide collaborative care: Support & oversee care planning, transitions, and team reviews.
• Build relationships: Maintain strong connections with hub partners and service pathways.
• Partner with lived experience team: Collaborate with the Better Connect lived experience team for community responses.
• Train team members: Provide training, supervision and support in screening and assessing complex clients.
• Share referral knowledge: Guide on mental health referral pathways.
• Provide support: Offer high-quality engagement in AOD, mental health, and suicide prevention services.
• Foster provider relationships: Ensure continuity of care with Better Connect providers.
• Conduct audits and reports: Perform audits and submit reports for quality assurance and training needs.

For more information please contact Kim Reeves (Operations Manager • CCQ Mental Health AOD Hubs) at [email protected] using the subject line: Senior Coordinator - Stepped Care / Care Coordination enquiry via EthicalJobs.

The ideal candidate will have:

• Expertise in Mental Health & AOD: A solid foundation in mental health services with comprehensive knowledge of relevant systems and legislation.
• Leadership & Clinical Governance: Experience leading teams, ensuring strong clinical governance, and upholding high standards of care.
• Commitment to Cultural Safety & Trauma-Informed Care: A deep commitment to cultural safety and applying trauma-informed, person-centred practices.
• Strong Collaboration & Relationship Building: Exceptional interpersonal skills with a proven ability to build and maintain professional relationships across multiple services and disciplines.
• Critical Thinking & Problem-Solving: Strong analytical skills to address complex challenges and deliver effective solutions for client care.

Qualifications

• Tertiary qualifications in Social Work, Health and/or Welfare related sector.
• A maintained relevant annual registration and/or membership of professional body (preferred).
• Current state-based driver’s license.

What’s in it for you? 

• Flexible working conditions tailored to you.
• Competitive salary based on your experience and qualifications.
• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
• Relocation support: If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
• Free, confidential support – Our Employee Assistance Program is available for you and your family.
• More leave when you need it – 4 weeks annual leave, personal leave, family & domestic violence leave, and the option to purchase extra leave.
• 17% annual leave loading (get paid more on your holidays)

Next steps

If you're ready to lead a collaborative, supportive environment and help make a real difference in people's lives, apply now!

** Please note that applications will be reviewed as they are received.