• Join a team that is making a difference in the lives of people with Down syndrome
• Registered NDIS provider

Inclusion Foundation

The Inclusion Foundation is a for-purpose-organisation that champions the inclusion of people with Down syndrome. Together, we stand proud, raise our hands in the air, and say to society, business, governments, everyone, and anyone. Count me in!

Reporting directly to the Shared Services Manager, the Administration & NDIS Billing Officer will be responsible for all NDIS billing and day to day administrative operations of the Inclusion Foundation office and events.

They will be the first point of contact for program participants, families, support persons and employers, providing exceptional customer care and ensuring positive experiences are had by our people in both the Impact21 and emotion21 programs.

In addition, the Administration & NDIS Billing Officer will coordinate the preparation, processing and payment of all NDIS invoices, as well as assist participants with invoice queries and preparing quotes.

The Administration Officer will be organised with a high attention to detail; essential for the highly regulated and scrutinised sector we work within.

Qualifications, Skills and Experience Required

• Strong customer service skills, particularly the ability to work with people with a disability, and their friends and family.
• Strong written and verbal communication skills, with the ability to adapt communication style to meet people's needs.
• Strong administrative skills and experience; excellent organizational and time management skills with the ability to manage multiple tasks and competing priorities.
• Demonstrated capability to be autonomous in undertaking administration support tasks across a range of functions with an eye for detail.
• Understanding of NDIS plans and budgets.
• Understanding of the NDIS PRODA System.
• Experience working with people who have a disability.
• Demonstrated understanding of person-centred practice.
• Demonstrated ability to work collaboratively within a team environment.
• Prior experience in billing or similar transactional processing.
• A high level of computer skills including the Office suite and database use, demonstrating confidence and capability in using systems and technology.
• An understanding of Xero or other accounting software packages.
• Own vehicle and current valid driver’s license.
• Clearance of the NDIS Workers Screening Check and Working with Children Check.

Benefits of working with Inclusion Foundation

• We are committed to an inclusive society and value the contribution our employees make to enhancing the lives of the young people we serve.
• Relationships are nurtured and a shared vision for quality service, family relationships and independence are encouraged.
• Career pathways supported by regular professional development and training within a supportive team environment.
• Inclusion Foundation is committed to fostering a healthy work-life balance.
• Salary Sacrifice options available.

If you want to join us in enhancing the lives of people with Down syndrome, please apply now.

People with disabilities or lived experience of disabilities are encouraged to apply.