THE OPPORTUNITY

Do you want to work as part of a team to help eliminate domestic and family violence in our local community?

The Domestic Violence Crisis Service (DVCS) is looking for Case Managers to join the Case Management and Outreach team.

THE ORGANISATION

Have you been looking for an exciting opportunity to join a leading organisation that is dedicated to addressing domestic and family violence in our community?

DVCS is a non-government, not-for-profit specialist domestic and family violence service that seeks to reduce violence and abuse in relationships. DVCS provides crisis and long-term support services to help break the domestic and family violence cycle. DVCS is here to support people, both during and after crisis situations as well as support programs for those who use violence, with the aim of bringing about change.

WHAT WE OFFER

• Salary Range: SCHADS L5P1 – L6P3 commensurate with qualifications, skills and experience
• A dynamic workplace that values innovation and quality practice
• Opportunity to be part of an organisation helping to create strong, safe, and inclusive communities
• A commitment to staff well-being through free, confidential support via Employee Assistance Programs and external supervision
• Professional development through training and development courses
• 5 weeks annual leave
• Annual Flu Vaccination Program
• Salary sacrificing options

DUTIES

The Case Manager roles include:

• Working with people subjected to domestic and family violence including safety planning, outreach and advocacy
• Providing case management to women with complex support needs including outreach and advocacy, including to DVCS clients in emergency accommodation
• Conducting comprehensive risk assessments and undertake safety planning as part of a comprehensive case management plan
• Assist to maximise the safety and wellbeing of children and young people affected by domestic violence
• Liaising and networking with relevant government and community agencies as required including Police, Legal Aid, Courts and accommodation providers
• Recording relevant data and client case notes during each shift and supporting effective handover of ongoing matters
• Working within a small team environment
• Participating in the preparation of reports, data collection, administrative tasks, program development work, consultation and collaborative meetings as requested by the Case Management and Outreach Team Leader

SELECTION CRITERIA

All applicants must meet and address the following Selection Criteria in writing.

• Relevant qualifications and/or experience in roles including domestic and family violence crisis support, case management, social work, men’s behaviour change, violence prevention, child protection, DFV risk assessment and management or related, including working with people who have experienced trauma.
• Demonstrated experience in domestic and family violence, including risk assessment and risk management, crisis intervention and support, case management intake and triage.
• Understanding of the drivers and impact of domestic and family violence, including gender-based violence.
• Experience in trauma-informed, client-centred responses for individuals, including children and young people impacted by domestic and family violence.
• Excellent written and verbal communication skills including the ability to liaise with a wide variety of people including colleagues, clients, and stakeholders.
• Able to prioritise competing tasks and ensure deadlines are met and expectations managed when issues arise.
• Self-motivated with the ability to work independently and use initiative.
• Demonstrated ability to make sound judgements including in high-risk situations.
• Demonstrated commitment to the values of equity, inclusion and diversity.
• Current ACT Working with Vulnerable People Card.
• Current driver’s licence.

If you have any questions or queries about this position, please contact 02 6280 6999 or via email at [email protected] using the subject line: Case Managers enquiry via EthicalJobs.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Click "Apply now" to submit your application. 

A position description is attached.