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Quality and Training Specialist



We are currently seeking a passionate and experienced Quality & Training Specialist to join our team. The successful candidate will research, design and delivery high-quality training; undertake quality reviews; and collaboratively contribute expertise to build capacity and support the continuous improvement and growth of our practitioners and service delivery.

  • Full-time 6-month contract
  • Central Office Brisbane Location

Your Position

Quality & Training Specialists are responsible for the development and maintenance of appropriate clinical practice and service delivery through training, audit and other related quality functions. This role entails researching, designing, and delivering contemporary training of best-practice programs that are both engaging and trauma-informed for a variety of audiences. The role contributes expertise for building capacity to inform and support onboarding, continuous improvement and growth for practitioners and service delivery across DVConnect’ s services. The role will also design, develop and deliver Domestic, Family and Sexual Violence (DFSV)-focused training for external organisations, businesses, and stakeholders, via eLearning modules and in-person or virtual workshops.

Key Responsibilities

  • Develop and deliver a variety of training including induction, compliance and refresher training.
  • Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement.
  • Ensure compliance with relevant quality standards, policies, and procedures, and identify opportunities for improvement.
  • Conduct regular audits and reviews of service delivery and provide feedback.
  • Support the development and implementation of quality improvement plans.
  • Provide advice and guidance on quality and training matters to the organisation's leadership team.

Role Requirements

  • Tertiary qualification(s) in Social Work, Counselling, Psychology and/or another relevant field.
  • Experience within the Domestic and Family Violence sector and/or other relevant sectors.
  • Proven experience in developing and delivering training programs for staff and volunteers.
  • Understanding of quality principles and continuous improvement.
  • High level of attention to detail, with the ability to identify and analyse issues and provide recommendations for improvement.
  • Demonstrated ability to work collaboratively with others in a team environment.
  • Passion for making a difference in the lives of individuals and families affected by domestic and family violence.

What's in it for you?

  • Above SCHADS award remuneration, plus superannuation.
  • Salary packaging available to boost your take home pay.
  • Professional mentoring and supervision.
  • Family friendly and inclusive team environment.
  • Work-life balance.

If this role sounds like you, APPLY NOW! For more information about the position, please email [email protected] using the subject line: Quality and Training Specialist enquiry via EthicalJobs. We reserve the right to consider applications prior to close off period and encourage all applicants to not delay in applying.

DVConnect is committed to nurturing a diverse and inclusive culture of opportunity. We welcome applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities and people who identify as LGBTIQ.

Position Description

How to apply

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