We are currently seeking a passionate and experienced Quality & Training Specialist to join our team. The successful candidate will research, design and delivery high-quality training; undertake quality reviews; and collaboratively contribute expertise to build capacity and support the continuous improvement and growth of our practitioners and service delivery.

Responsibilities

• Develop and deliver a variety of training including induction, compliance and refresher training.
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement.
• Ensure compliance with relevant quality standards, policies, and procedures, and identify opportunities for improvement.
• Conduct regular audits and reviews of service delivery and provide feedback.
• Support the development and implementation of quality improvement plans.
• Provide advice and guidance on quality and training matters to the organisation's leadership team.

Key Requirements

• Tertiary qualifications in Social Work, Counselling, Psychology and/or another relevant field
• Experience within the Domestic and Family Violence sector and/or other relevant sectors
• Proven experience in developing and delivering training programs for staff and volunteers.
• Understanding of quality principles and continuous improvement
• High level of attention to detail, with the ability to identify and analyse issues and provide recommendations for improvement.
• Demonstrated ability to work collaboratively with others in a team environment.
• Passion for making a difference in the lives of individuals and families affected by domestic and family violence.

All offers of employment are subject to satisfactory background checks, including a National Police Check, Working with Children Check, referee checks, proof of eligibility to work in Australia and evidence you are up to date with COVID-19 vaccinations.

Benefits

• Above Award conditions including additional leave provisions
• Competitive salary and benefits including salary packaging and discount programs available.
• EAP
• A supportive and collaborative team environment.
• Ongoing professional development opportunities.
• Flexible work practices

If you are passionate about making a difference and have the skills and experience, we are looking for, we would love to hear from you. Please submit your application, including your resume and cover letter addressing the key requirements.

If you would like more information about the position, please contact Danielle on 0432 765 802 or email [email protected] using the subject line: Quality and Training Specialist enquiry via EthicalJobs.

DVConnect is committed to nurturing a diverse and inclusive culture of opportunity. We welcome applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities and people who identify as LGBTIQ.

POSITION DESCRIPTION