About us 

The Department of Social Services (DSS) develops policies and delivers programs that support the lifetime wellbeing of Australians and their families. Our vision is to achieve the best health, wellbeing and safety of all Australians.

Job Description

Our ideal candidate has a positive attitude, curious mindset, strong work ethic, displays cultural competence to work effectively with a range of people and has a commitment to helping achieve outcomes for vulnerable Australians. 

Contract Managers are known in the Hub as Funding Arrangement Managers or FAMs.

As a FAM, you will play a critical role to the Hub’s success in ensuring Government funded programs are delivered effectively to support Australian people and communities.

Working in close connection to service providers and community, you will be the ‘eyes and ears’ of the department as you:

• engage regularly with funded organisations to ensure that programs are being delivered in a way that is consistent with the requirements of the grant agreement 
• build networks and relationships with funded organisations, as well as other key stakeholders such as the not-for-profit community sector, Commonwealth, state and territory governments, local government, peak representative organisations, and research bodies 
• gather local intelligence on how programs are being delivered on-the-ground to inform policy development and program re-design. 

Training will be provided to assist new staff to perform their role. 

Occasional travel may also be required.

Please review the job pack for the full position description here.

Our ideal candidate 

• driven to help deliver outcomes for vulnerable and disadvantaged Australians
• positive team members who have a solution focused way of working to achieve results
• strong communicators who are able to deliver clear messages both verbally and in writing
• able to apply good judgement and reasoning
• autonomous and committed to seeing tasks through to completion and to a high quality
• strategic thinkers who provide robust solutions to issues and risks
• driven by curiosity and have the ability to seek and acquire information and intelligence. 

Eligibility / Additional Requirements:

To be eligible for employment with Department of Social Services (the department), you must be an Australian citizen. An applicant's suitability for employment with the Department will be assessed through a pre-employment screening process. This will include an identity and criminal history background check.

Eligibility to obtain an Australian Government Security Clearance:

The suitable applicant must also obtain and maintain a security clearance conducted by the Australian Government Security Vetting Agency (AGSVA).

Applicants also must be able to establish their background as checkable to be considered eligible for a security clearance. Any gaps or periods of time spent overseas for 12 or more months (cumulative) that cannot be verified by an Australian referee is deemed uncheckable, rendering the applicant ineligible for a security clearance. Background history must cover 5 / 10 years (Baseline / Negative Vet 1 or Negative Vet 2) of employment, education, residential, criminal history and anything else specified by the AGSVA.  The suitable applicant must be willing to disclose all relevant and required information to fulfil this process.

How to apply

Click 'Apply Now' and follow the prompts to submit your application 

You will need the following for your application:

• personal details
• tailored resume or CV (uploaded)
• 600 word statement with specific examples outlining your skills, knowledge and experience for the role 
• evidence of mandatory requirements (if needed)
• referee details including current supervisor.

For inquiries please contact Jack Thiessen-Delaney on 03 6213 9337 or email [email protected] using the subject line: Contract Manager - APS 5 enquiry via EthicalJobs.