Role Highlights

• Client-focused role
• Ongoing, permanent full-time role
• Make a difference for South Australians

Role Details

DHS Disability Services are seeking an experienced Aged Care Manager who will work in partnership with the manager of Nursing Services and a supportive leadership team.

The Manager, Site Operations is a role within Disability Services and is accountable to the Assistant Director, Complex and Transition Services for:

• Managing safe and effective day-to-day site operations to deliver quality person-centred care to residents at Northgate Aged Care.
• Planning, implementing, monitoring and evaluating the service to ensure risks are addressed, ongoing continuous improvement and all regulatory requirements and quality standards are met.
• Optimising and accounting for funding, monitoring budgets and expenses and allocating resources effectively.
• Providing leadership, supervision, performance management and effective deployment of staff.

Key Outcomes and accountabilities:

1. Lead a multi-disciplinary team and exercise aged care, disability and policy knowledge to deliver person-centred care to vulnerable residents in line with DHS Customer Charter, DHS Strategic Plan, legislative standards, and Disability Services policy and practices.
2. Devise and implement a comprehensive change management plan to address identified risks and meet compliance requirements.
3. Build strong relationships with residents, partners in care, families, guardians and stakeholders including leading engagement activities. 
4. Monitor and maximise funding, actively manage capacity of the service, oversight of the screening and assessment process including orientation of new residents and families.
5. Work closely with clinical leaders and managers across DHS to deliver evidence-based care including the case management approach and nursing model of care.
6. Oversee maintenance of the facility and ensure a safe and welcoming environment, and the operational performance of sub-contractors against key performance indicators including food services, equipment, clinical consumables and maintenance services.
7. Develop and implement strategies to ensure a culture of continuous quality improvement, including developing a proactive people management plan that includes all aspects of workforce planning, performance management, workplace culture, employee and industrial relations, employee engagement, and both team and individual development activities.
8. Lead emergency response planning and implementation at the site.

Note: Any other responsibilities in line with the classification level of the role as assigned by Line Manager and/or the Department. The responsibilities as specified above may be altered in accordance with the changing requirements of the role.

About the Business

Our Disability Services division is a high quality, rights-based service with a person-centred philosopy of "Everything about you, with you". This includes a 30 bed Aged Care Facility responsible for supporting people with disability to lead their best lives through delivering high-quality care. 

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Diversity And Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at [email protected] and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

Application Instructions

Resume and Cover Letter

You are required to submit a cover letter, up to a maximum of two pages, addressing how your skills, attributes and experience meet the role specific capabilities and attach your current resume via the online application form. For more information about applying, refer to our Job Application Guide.

Screening Checks

If you are new to the department and are invited to an interview, you will be required to produce a National Police Check, which has been issued within six months of your application for the role. National Police Checks can be applied for via the South Australia Police or through an Australian Criminal Intelligence Commission accredited body.

If the role you are applying for also requires an Employment-related Screening Check, you will be required to undergo such assessment as is advised by DHS, including periodic assessment during your employment.