The Program Facilitator role is full time, 38hrs per week, and based in the Hobart office in Tasmania. With salary sacrificing options, extra days board leave, and some flexible working options, this role is an exciting opportunity for a creative individual to join our team!

The Program Facilitator will prepare and run activities and programs for children and young people who are in care, or have had a care experience. Programs are facilitated both in person or online, with the occasional regional travel to engage children and young people across our state.

The successful candidate will need to understand child development and be trauma informed, coupled with a comprehensive knowledge of the issues facing children and young people with a care experience.

In addition, the successful candidate will have highly developed communication and interpersonal skills.

Primary Purpose of the role of Program Facilitator

• Undertake the preparation and delivery of CREATE programs and activities to children and young people with a care experience.
• Connect with children and young people face to face, email, social media, and via phone to engage them in CREATE activities and events.
• Assist in collecting evaluations from children and young people about the programs and activities they have attended.
• Maintain accurate records of contacts and communication with children and young people.
• Cleanse the clubCREATE data base and manage return to senders from mail outs and email mail out returns.
• Actively engage the OOHC sector (government, case workers, NGO’s etc) to promote membership of ClubCREATE and programs.
• Maintain accurate details of program participation of children and young people on the ClubCREATE database.
• Support Young Consultants in advocacy/leadership opportunities, such as- to deliver presentations, attend meetings, sit on panels, be a part of interview panels etc, as required.
• To assist with general administration and office duties (this may include collecting data, answering phones, compiling mail-outs, distributing invitations and taking RSVPs etc.).

Key Criteria

You MUST address the below Selection Criteria questions individually in the Cover Letter, along with your Resume for your application to be considered for this role.

Note: Aptitude testing will be conducted at interview.

1. A degree in a relevant discipline – including human services, child protection, community development, social work, social policy – plus relevant sector experience. Alternatively, a relevant diploma qualification and four-five years of relevant sector experience.
2. Demonstrated ability to work within the National Child Safe Standards, coupled with an in depth understanding of the impact of trauma on children and young people with a care experience and ability to understand the needs of young people in out-of-home care.
3. Operate within a culturally safe framework. Ability to engage respectfully with First Nations organisations and children and young people, as well as those from all cultural backgrounds.
4. Ability to prepare for, promote and deliver programs and events for children and young people including workshops and training.
5. Ability to communicate effectively with children and young people to provide information and encourage their participation.
6. Highly developed written and interpersonal communication skills, including confidence in negotiation, conflict resolution and problem solving and the ability to act in a professional manner.
7. Highly developed IT literacy skills, and ability to use the Microsoft Suite and other databases to capture and report on information accurately.
8. Demonstrated highly effective time management skills, highly organised and ability to prioritise a busy workload. Ability to work autonomously as well as with the team, and contribute to a positive work environment.
9. Successful Security Check per state requirements (for example Working with children card / Ochre card) and must comply with Government and/or health directives in each state jurisdiction, and where so indicated be vaccinated for COVID-19.
10. All applicants must be eligible to work in Australia. A copy of Proof of Citizenship or Permanent Residency status will be required.

A full job specification and selection criteria is attached below or can be found on the jobs page of our website at www.create.org.au/join-our-team/.

CREATE is committed to the principles of EEO and we encourage people of Aboriginal and Torres Strait Islander background to apply for the position. People with a care experience are also encouraged to apply.