• North Sydney location, close to public transport, in a vibrant office
• Join a dynamic, Services & Programs team changing the cancer story for kids
• Permanent, full time with a flexible hybrid working model
  

Do you want to make a real difference? Come join Camp Quality, a children's cancer charity that has been bringing positivity, fun and laughter back into the lives of kids impacted by cancer for almost 40 years.

Camp Quality delivers services and programs free of charge for kids (0-15) and their families at every stage of the cancer experience.

We live by our motto that 'laughter is the best medicine' which means being part of our team involves a happy, connected workplace.

At Camp Quality, we appreciate the unique skills and experience each team member contributes and offer an inclusive, supportive culture to help them thrive.

We start meetings with something called Fun Therapy. Fun Therapy creates laughter and positive emotions. It doesn't have to take long or be overly complicated; it could be anything from a quick quiz to a game of heads and tails. Occasionally, we schedule in Fun Therapy Activities to bond us as a team, while at other times we may break out into a spontaneous fun activity.  

About the Role

The National Product Manager - Services and Programs is part of the Services and Programs team and you will be working to ensure Camp Quality's services and programs offerings are consistent, high quality, safe and responsive to the needs and expectations of customer (families) and stakeholders.

• Work in an established team offering a supportive and collaborative approach
• Lead and drive innovation of new products within the existing services and programs business aimed at delivering business growth, increased retention, and meeting stakeholder expectations
• Support the Head of Recreation Programs in managing Camp Quality recreation programs nationally
• Develop and manage the national Gift In Kind (GIK) procurement initiative - sourcing service opportunities that meet the needs of Camp Quality families
• Utilise your project management skills to implement key strategic initiatives within the Camp Quality organisational strategy.

The benefits of working at Camp Quality

• Flexible working arrangements, including a hybrid model of working from home and the office
• Generous salary packaging options
• Additional leave days for permanent employees - we call them Celebrating Life Benefits!
• Annual remuneration reviews
• Helping Camp Quality be a source of positivity and support for kids impacted by cancer
• Enjoy the culture of an award winning organisation - Voice Project Best Workplace 2022

Experience and Knowledge

• At least five years' relevant management / leadership experience within the NFP sector or product manager experience
• Demonstrated experience and skills in relationship building with a variety of stakeholders
• Proven abilities in managing data and evaluation programs against program outcomes
• Proven track record in developing programs and services that meet the needs of customers and stakeholders

Qualifications and Training (preferRed)

• Relevant Tertiary qualifications in project management / recreation / outdoor programs and / education / or children's services

Other requirements for this role:

• Strong communication and interpersonal skills
• The ability to use initiative and be proactive
• The ability to work well under pressure and to tight deadlines
• Excellent organisational/project management skills, and sound attention to detail
• Some out of hours work will be required for events or recreation programs

To apply hit 'Apply Now' - please include a resume and cover letter, responding to the criteria listed above.

Diversity and Inclusion

Camp Quality honours human rights, celebrates diversity and fosters a climate of mutual respect to promote an inclusive environment that affirms the intrinsic value of each individual.

We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander people and people of all cultural backgrounds, ages, genders, sexual orientations, religions, as well as those with a disability or carer responsibilities. Should you have any particular support needs, you are encouraged to include these in your application so we can explore this with you during the recruitment process.

We are proud to hold National Safeguarding Children accreditation. All successful candidates must undergo an extensive screening process prior to appointment and hold a valid working with children check.