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Advanced Case Manager - Assessment and Referral Court and Court Integrated Services Program

Court Services Victoria

About us

The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.

The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year.

The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community. The Magistrates' Court of Victoria (MCV) is expanding the Assessment and Referral Court (ARC) to all headquarter courts, including Dandenong Court in October 2024.

ARC and the Court Integrated Services Program (CISP) are part of a suite of therapeutic innovations at MCV.

ARC is a solution-focused court underpinned by therapeutic jurisprudence and recovery-oriented mental health practice for people facing criminal matters who have a mental illness/or cognitive impairment. Hearings are less formal, non-adversarial and take a collaborative approach to address both well-being and the underlying causes of offending behaviours.

About the role

Make a crucial contribution to a multidisciplinary team that includes a magistrate, lawyer, police and support persons. ARC provides non-adversarial, less formal hearings to review and support participant progress. You will be providing complex case management support using a holistic and collaborative approach.

Eligible participants have a range of needs including mental illness and/or cognitive impairment, alcohol and substance issues, homelessness, family violence and/or limited social supports to recover or stabilise their condition.

This role provides a short term (up to 4 months) case management support to people on bail with a range of complex needs who are participating in the CISP.

The role also provides longer term (up to 12 months) case management support to people with complex mental illness and/or cognitive impairment needs who are participating in the ARC.

About you

This role demands extensive case management expertise to provide client-centred, strengths based and solution-focused support.

Tertiary qualifications (Diploma level highly desirable) and/or relevant case management experience (such as forensic, family violence, AOD, homelessness and/or mental health).

Experience communicating hope and optimism for change and applying a person-centred and evidence based approach to enhance the client's motivation.

Experience in or demonstrated capacity to provide coaching and mentoring to case managers, particularly with an area of advanced knowledge and experience.

Capacity to establish effective working relationships with the judiciary, legal professionals and service/court staff, write formal reports/case notes and speak to your work in a court setting.

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

  • resume 
  • a short cover letter

Other Information

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.

A position description is attached.

How to apply

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