• Location HQ Burwood
• Full Time Ongoing
• PTA 6 | $127,896 - $143,834 pa (plus 11% superannuation)

The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We embrace individuals with diverse skills, experience and backgrounds recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click here. 

About the Role

The Communications and Change Specialist (CCS) is tasked with crafting, executing and overseeing comprehensive plans and strategies aimed at fostering understanding, approval and integration of the innovative operational methodologies facilitated by the SAP S/4HANA platform.

Reporting to the Head of SAP S4 HANA Program, the CCS plays a pivotal role in guiding the leadership and strategic direction of the assigned program, leveraging extensive expertise in program and project management to realise the anticipated outcomes and advantages outlined in the business case.

Central to the role is the development and execution of effective change management and communication frameworks tailored to the unique complexities of our organisation. As the program endeavours to implement the SAP S/4HANA solution with minimal customisation, the CCS assumes a critical responsibility in mobilising the workforce—both employees and volunteers—towards embracing new operational model.

Moreover, the role encompasses the establishment of policies, procedures and benchmarks conducive to a seamless transition to SAP S/4HANA for Finance and Infrastructure functions, alongside the adoption of Concur for expense and invoice management.

About You

Our ideal candidate will be able to demonstrate the following:

• Relevant qualifications and/or significant experience in developing, implementing, and managing transformational change program in large complex organisations.
• Experience and demonstrated track record in applying Change Management principles, methodologies and tools for multiple projects, particularly change impact assessments, stakeholder management, engagement, communication and training plans (essential)
• Demonstrated experience in the successful development and implementation of change management strategy and plans as well as knowledge in change methodologies.
• Experience in stakeholder management on complex/sensitive programs including expertise in dealing with and influencing executives to gain buy-in to enable change to happen.
• High level interpersonal and communication (including presentation) skills and a proven ability to overcome resistance and influence positive behaviour.
• Strong project management and organisational skills, and a high awareness of the project and program context and discipline
• Experience working within a volunteer-based organisation.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways 

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.