Care Finder is a Commonwealth Government funded program commissioned by Primary Health Tasmania. The program aims to connect and engage older people who experience difficulty accessing aged care services. Care Finders provide one-on-one support for older Tasmanians to interact with My Aged Care and access aged care services and other supports in the community. Care Finders are based in each of Tasmania’s three major regions: South, North, and North West.

COTA Tasmania has been contracted as one of four providers of Care Finder services in Tasmania.

About COTA Tasmania (Council on the Ageing Tasmania Inc.)

COTA Tasmania has been the voice of older Tasmanians for over 60 years. COTA Tasmania is a well-respected peak body and not-for-profit organisation that lobbies for the rights and interests of older Tasmanians. COTA Tasmania’s vision is for Tasmania to be a place where all people are treated with respect, kindness, and dignity. We view ageing as a time of opportunity, contribution, and celebration.

We are recruiting for a Care Finder in our small Penguin office.

The Care Finder will:

• support people through registration, screening and assessment for aged care services;
• support people to identify, connect with and access services that are appropriate to their individual needs, preferences and circumstances;
• perform high level check-in with clients to see if services are still in place and meeting needs; and
• provide follow up support if needs change or services have lapsed.

Other key responsibilities include identifying opportunities for the delivery of the program, liaising with community organisations and networks to promote Care Finder services, and engaging with the target population through proactive outreach and rapport building. A strong commitment to connecting with and supporting vulnerable older individuals is essential, as is the ability to navigate and engage with diverse communities in regional North West, including Circular Head and the West Coast.

This is a fixed term contract until 30/06/2027, with the possibility of extension subject to funding.

The position is classified at Level 5.1 under the Social, Community, Home Care and Disability Services (SCHCADS) Award.

The position offers up to 30 hours per week, and we’re open to discussing flexible arrangements for the right person. If you’d like to chat about how the hours might work in practice, you’re welcome to contact Team Leader, Emma‑Jean.

If you have current knowledge and extensive experience of the aged care system; enjoy supporting others; can explain complex systems in a clear way; and want to work in a small and friendly team, this could be your new role.

How to apply

Please read the Position Description and submit your application via the "Apply Now" button by lodging:

• A cover letter (1–3 pages) outlining your suitability for the role and how you meet the essential requirements set out in the Position Description.
• A copy of your current résumé / CV.
• Contact details for two professional referees.

Applicants who do not include all of these components will not be considered.

Applications will be reviewed as they are received, and interviews may be held during the advertising period.

If you have questions about the position or application process, please contact Emma‑Jean, Care Finder – Team Leader, at [email protected] using the subject line: Care Finder - North West - Penguin enquiry via EthicalJobs.