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Team Leader - Support Workers

Calvary Community Care

About the Role

The Team Leader - Support Workers is responsible for promoting quality client service delivery while ensuring clients receive the highest standard of care:

  • Provide mentoring to Support Workers (SWs) collectively and individually that is suitably aligned to the values of Calvary Community Care and client centred care
  • Improve the performance of our SWs with coaching , annual performance reviews, participate in performance management and engagement of SWs in delivering the Calvary Customer Experience to the best of their ability

The Team Leader - Support Workers will play a key role in ensuring the activities and services provided by the support workers promote independence, enablement and wellness. The position will act as a role model and provide coaching, guidance, mentoring, and community based support to ensure clients receive the services they choose to live in their homes and communities.

What You bring

  • Experience and qualifications in the aged/disability or community sector and/or people management expertise in like field
  • Mentoring skills including experience in motivating, developing and directing people in their role whilst supporting productive working relationships
  • Team player with the ability to develop and maintain effective high level working relationships across a diverse range of business, local/state/national government, employees and clients
  • Ability to understand reporting requirements and to comply with them
  • Knowledge of WHS risk assessment including manual handling principles
  • Effective time management skills with the ability to prioritise tasks and meet deadlines
  • Proficiency using the Microsoft Office Suite with the ability to learn and adapt to new systems
  • Clear verbal and written communication skills
  • Drivers licence with vehicle
  • Flexibility in spread of hours required from time to time in order to be responsive to organisational needs


This is an excellent opportunity to be a part of a leading mission based health care organisation. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. To find out more about the benefits of working at Calvary, please visit here

About Calvary

Calvary is a national Catholic provider of health, community and aged care services operating in six states and territories. Our services include public and private hospital care, acute and sub-acute care, home care services and retirement and aged care services, in both rural and metropolitan areas. Calvary employs over 11,000 people and has over 1,500 volunteers.

Calvary continues the mission of the Sisters of the Little Company of Mary, a mission focused on communicating the inestimable dignity and value of each person. We express our values of hospitality, healing, stewardship and respect through “being for others” exemplified by the Calvary Spirit and the example of Venerable Mary Potter.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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