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Support Coordinator - The Way Back Support Service


About The Way Back Service

The Way Back Support Service was developed by Beyond Blue in 2014. The Way Back is a non-clinical support service focused on providing trauma informed psychosocial support to people who have experienced a suicide attempt or suicidal crisis.

Supports are delivered in partnership with Brisbane Youth Service (BYS) and the Institute of Urban Indigenous Health (IUIH) in the Brisbane north region. As a non-clinical service, The Way Back views clinical and psychosocial care as complementary rather than alternate approaches.

About the role

  • Provide one-on-one service navigation, coordination and guidance
  • Support participants from the Prince Charles Hospital catchment
  • Support the planning, development and implementation of suicide prevention activities with participants
  • Engage participants and develop trust, culturally appropriate, trauma informed professional relationships
  • Work collaboratively with participants to identify their needs, set goals and develop safety plans and care plans
  • Work in partnership with service providers and community groups to create a support network for participants

Role criteria

  • Tertiary qualifications in Mental Health or Social Services related fields
  • Sound understanding of personal, family and social issues associated with suicidal ideation and attempts, including awareness of groups identified to be at risk of suicide
  • Demonstrated skills and ability to work effectively with youth / young adults, family members and service providers to identify solutions
  • Excellent communication skills, particularly with individuals and their families/carers who may be experiencing significant distress
  • Experience liaising with external service providers including tertiary mental health services, GPs and other community-based services and organisations
  • Solid understanding of recovery principles, strengths based principles and trauma informed support
  • High level of competency using technology

Core requirements

  • Current Working with Children check
  • National criminal Record check - disclosable outcomes considered
  • Open Queensland Drivers Licence

About Communify

Communify is committed to supporting people across all life stages and experiences to lead active, health and socially connected lives. we provide programs and services in areas of aged care, children, family and individual support, mental health, disability, housing & homelessness, drug & alcohol recovery and NDIS. through our Neighbourhood Centres and Community development Programs we also offer Emergency Relief, Social Inclusion activities, Food security, Multicultural Support, Community Gardens and Venue Hire.

Incentives include

  • Salary Packaging providing tax benefits
  • Employee assistance Program (EAP)
  • Regular supervision
  • Professional development budget
  • Diverse and inclusive organisation

How to Apply

Please apply on our careers website, by reading the position description and clicking on the APPLY NOW button.

Include a resume and cover letter outlining why you are the right person for this role.

A position description is attached.

How to apply

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