WHAT WE CAN OFFER

• Full-time, Contract until 30 June 2025
• Additional paid leave – up to 10 days inclusive of public holidays over the Christmas/New Year period
• Generous salary packaging- employees may be eligible for tax exemptions which can decrease taxable income and increase take home pay!
• Great team culture - work with a team of passionate and caring professionals on meaningful work

ABOUT US

Circle Green Community Legal (Circle Green) is a not-for-profit community legal centre providing state-wide specialist legal services in employment, workplace discrimination, residential tenancy law, family and domestic violence, and humanitarian services. Our Purpose is to create a system, place, and space to ensure a safety net of best practice legal advice, education, and advocacy in our specialist fields.

OUR VALUES

Fair and equitable - We are committed to creating access to legal advice, education and advocacy so human and social rights can be upheld.

Holistic - We deliver wraparound support that addresses people’s needs to enable access to justice.

Collaborate for change - We are stronger together. We collaborate with our clients, staff, partners, and government. We welcome partners who create better access to justice and permanent solutions.

Regenerate - We create a support system for each other so we can create a better world.

ABOUT THE ROLE

We are seeking a Legal Administrative Assistant to help in the client intake and triage process of the Humanitarian stream at Circle Green.

The Humanitarian stream assists with a wide range of issues in specialist immigration, protection visas, family and domestic violence and family reunion. We also deliver community legal education and other services such as providing professional development for lawyers, graduate law students or other internship placements across a variety of disciplines.

We help people new to Australia from culturally and linguistically diverse (CaLD) backgrounds, including humanitarian visa holders, asylum seekers, refugees and people who are otherwise disadvantaged in their access to legal services.

Working as part of the Humanitarian stream and reporting to the Project Manager, The Legal Administrative Assistant will deliver high quality administration and intake and triage support. It is essential that you have a client centred approach and a commitment to ensuring vulnerable clients are provided with effective, trauma-informed, culturally appropriate, and efficient support with their legal issues.

Responsibilities of the role include:

• Being the first point of contact for incoming Humanitarian queries and requests
• Providing accessible and responsive intake services that ensure clients are able to engage effectively with the service
• Identifying, prioritising, and actioning client’s legal and support needs
• Entering and checking client data on a legal database
• Providing information about Circle Green Community Legal services to clients and stakeholders
• Making referrals to other legal and support services
• Monitoring and maintaining email accounts, appointment calendars, databases, and matter tracking systems
• Assisting with preparation and organisation of client files
• Assist in the training of new staff and volunteers in general administrative and intake and triage process

ABOUT YOU

We are seeking candidates with strong customer service and client management experience. Candidates that have completed (or working towards) a Diploma of Legal Services are highly regarded.

The suitable candidate will have:.

• Strong written and verbal communications skills with the ability to understand and convey complex details to people from diverse social, cultural, and linguistic backgrounds.
• Sound judgment and ability to follow set systems and processes.
• Time management and organisation skills (including multi-tasking).
• Ability to undertake data entry tasks with speed, precision, and accuracy.
• Demonstrated capacity to work in and support a cohesive team environment.
• Demonstrated commitment to human rights and social justice issues.
• Demonstrated experience using Microsoft Office suite and ideally, experience using a client management database.
• Diploma of Legal Services or similar (desirable)

Working at Circle Green means working for a purpose and making a meaningful difference to the lives of the people we work with. Join a team of passionate and diverse, like-minded professionals committed to creating accessible justice, and providing best practice legal services in our specialist field.

APPLY NOW

To apply, click "Apply Now" and submit your CV and a Cover Letter addressing the selection criteria.

Please note that shortlisting, interviewing, and appointing may begin immediately. We reserve the right close the position prior to the closing date. Early applications are encouraged.

If you have any questions or would like to have a confidential discussion about the role, please contact Human Resources at (08) 6148 3648 or by email to [email protected] using the subject line: Legal Administrative Assistant enquiry via EthicalJobs.

Due to high number of applications received, only shortlisted candidates will be contacted. Thank you for your interest to work at Circle Green.

Circle Green is committed to fostering a diverse and inclusive workplace that values and supports all individuals. We encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people from the LGBTIQA+ community, and people with disabilities.

The position description is attached.