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Senior Communications Manager - Melbourne or Canberra

Consumers Health Forum of Australia
  • Make a difference in this senior comms role
  • Drive our digital comms transformation 
  • Competitive salary with attractive salary packaging benefits


As the national peak body for Australian health consumers, Consumers Health Forum has an ambitious agenda to expand our reach and influence. With sustainable funding and a new executive team, CHF is committed to ensuring consumers are engaged and supported to co-design and advocate for a better health system. We represent consumers’ needs and amplify their voices.

As an employer, CHF also has a person-centred approach that listens and supports. We are committed to building an inclusive culture that values diversity, collaboration and trust. We will give you the flexibility to bring your best self to work but need team members who can work both independently and across functions.

Most of all, in this period of growth, we need people who can be relied upon to get the job done.


The Senior Communications Manager will report to the Director, Advocacy and Engagement. This role can be located in Melbourne or Canberra, with hybrid working arrangements available. The role may involve some interstate travel.

You will lead a small team, have exceptional leadership and communication skills and be highly organised. You will be a trusted advisor to the CEO and Executive Team, and build productive relationships with internal stakeholders and contractors.

The key responsibilities are:

  • Lead the development of a new CHF website
  • Create our internal communication strategy and develop our SharePoint site
  • Ensure all our channels (digital, social and print) are continually improved
  • Write our annual report, key executive presentations and speeches
  • Contribute to the success of all CHF activities by providing communication advice to all parts of the organisation
  • Work independently and collaboratively across CHF to meet deadlines
  • Other communication projects associated with the delivery of CHF’s strategy.


You should have:

  • Strong track record in communications leadership including people and budget management
  • Able to demonstrate successful improvement activities across the full range of communication channels (digital, social and print)
  • Experience in managing new website and/or intranet projects and using content management and CRM systems
  • Excellent written and interpersonal skills
  • Experience leading project teams and the demonstrated ability to operate effectively with colleagues and contractors
  • Ability to respond flexibly and work in a busy and complex environment where there are competing demands, changing priorities, tight deadlines and limited resources.
  • Well-developed computer skills in Microsoft Office including Word, PowerPoint and Teams, and Acrobat (PDF)
  • Commitment to achieving and upholding the CHF vision, mission and values.
  • Tertiary qualifications in a relevant field with post-graduate qualifications highly regarded.

Note: You must have the right to work in Australia and demonstrate the absence of a relevant criminal history to be appointed. A current Working with Children’s check is also required. This role is full-time, two-year term.

Benefits of working with CHF

  • Generous salary packaging arrangements and leave entitlements
  • Share your working time between our office and home
  • Melbourne or Canberra based
  • A strong commitment to your professional growth and development


Download the position description for more information on the role and what we are looking for.

For more information contact Melissa Le Mesurier on [email protected] using the subject line: Senior Communications Manager - Melbourne or Canberra enquiry via EthicalJobs.

Click the "Apply Now" to submit an application.

How to apply

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