• Bowen Hills, Brisbane QLD
• Full Time

About Us

The CFMEU QLD/NT Branch is a progressive union committed to advancing the wages, conditions, safety, and wellbeing of workers across Queensland and the Northern Territory.

As the leading union in Australia's building and construction industry, the CFMEU represents more than 100,000 workers and their families. Our members work across construction sites and a range of related industries and sectors.

The Opportunity

We are seeking a mature, enthusiastic, and motivated Administration Officer to join our Member Services team on a full-time basis at our Bowen Hills office.

This is an excellent opportunity for someone looking to build a long-term career in administration and members services. The successful applicant will receive comprehensive training and gain exposure to a broad range of administrative functions within a busy and supportive office environment.

Reporting to the Office Manager, you will play an important role in supporting our members and maintaining accurate membership records.

Key Responsibilities

• Responding to member enquiries via phone, email, and in person
• Membership data entry and record maintenance
• Processing membership applications and updates
• Providing membership support and assistance
• Merchandise sales & shop
• General administrative and office support duties
• Typing and preparation of correspondence as required
• Filing and document management
• Assisting with other administrative tasks as directed

About You

To be successful in this role, you will demonstrate:

• Excellent verbal and communication skills
• Strong computer and typing skills with attention to detail
• The ability to work efficiently in a fast-paced environment
• Experience with Imis membership software is desirable, please indicate on your application if you have used this previously
• A professional, friendly, and courteous manner
• Reliability, punctuality, and a strong work ethic
• A positive attitude and willingness to learn
• The ability to work both independently and as part of a team

What We Offer

• Generous salary package with benefits
• 5 weeks annual leave
• A stable, full-time position
• A supportive team environment
• The opportunity to contribute to an organisation that advocates for working people

Only shortlisted applicants will be contacted.