The Centre for Excellence in Child and Family Welfare is looking for a dynamic and motivated Graphic Designer and Website Coordinator to join our high-impact Communications team. If you’re a skilled designer or web manager with a passion for purpose-driven work, this is your opportunity to make a meaningful difference for children and families across Victoria and Tasmania.

About the Media & Communications Team

The Media & Communications team is responsible for managing media, communications, the Centre’s website, social media, design, campaigns and advocacy. This role reports to the Strategic Communications, Engagement and Advocacy Manager.

Position Summary

The Website Coordinator plays a key role within the Communications team, responsible for managing the day-to-day functionality, performance, and user experience of the Centre’s websites.

This role leads the design and development of the Centre’s and program websites, collaborating closely with internal stakeholders and external vendors to ensure high-quality, on-brand outputs.

The position will oversee strategic initiatives such as website redesigns, migrations, and content enhancements, using data-driven insights and SEO best practices to optimise digital presence.

Additionally, the role contributes to the integration of web performance with the organisation’s CRM and marketing systems, supporting lead generation and enhancing the overall customer experience.

This position requires strong collaboration and communication skills, technical acumen, and a proactive approach to continuous improvement.

Key Accountabilities

Working closely with the communications team, this position will:

• Own and manage the day-to-day functionality, performance and user experience of the Centre’s websites.
• Design and develop visually impactful assets for print and digital channels, including social media, email, display ads, presentations, and event collateral. Liaising with internal stakeholders and external print production organisations.
• Monitor key performance metrics and provide insight-led recommendations to continually improve and enhance the website.
• Collaborate with stakeholders to scope and deliver content and website feature development from ideation through to launch
• Lead and manage website migration, consolidation and redesign initiatives.
• Develop and maintain a strategic roadmap for ongoing website optimisation aligned with business priorities.
• Apply SEO best practices, from keyword optimisation to technical enhancements and new content creation.
• Understand how web performance integrates with our CRM and marketing tech stack to influence lead flow and the broader customer experience.

Key Selection Criteria

The successful applicant will have:

• Relevant tertiary qualifications in graphic design, website development or equivalent, and/or proven experience.
• Proven experience in creating, editing, optimising, and monitoring WordPress websites.
• A solid understanding of Cpanel, hosting, DNS and server management.
• Strong Graphic Design skills in Adobe Creative Suite (Photoshop, InDesign, Illustrator) and knowledge of the Canva Teams platform.
• Previous experience independently managing website projects.
• Strong UX skills are desirable, with a focus on delivering exceptional user experiences and testing for continuous improvement.
• The ability and energy to work in a fast-paced environment
• Experience working with NFPs or community organisations is a bonus.
• 3+ years of experience as a website designer, developer or website management
• Self-motivated with strong attention to detail.
• Eagerness to learn new skills and adapt to new technology and working methods.

Conditional Employment Requirements

1. Satisfactory police check
2. Satisfactory Working with Children check
3. Proof of the right to work in Australia

A position description with full detail is attached.

What’s in it for you?

• Up to three days additional leave over Christmas/New Year period
• A hybrid role (Melbourne-based team – approx. 2 days per week in-office)
• Family-friendly flexible working arrangements
• Paid parental/carer/study leave
• Ongoing training and professional development opportunities
• Leave loading of 17.5%
• A supportive and positive work environment
• Employee Assistance Program (EAP)
• Attractive not-for-profit salary packaging (this boosts your income by reducing the amount of tax you pay) with Meal/Holiday accommodation benefit
• An initial 6-month contract with potential to extend
• The opportunity to make an immediate impact

To Apply:

If you feel this role is right for you, please submit the following documents, combined into one (1) document for upload: 

• Your CV
• Responses to the Key Selection Criteria (maximum 2-pages)
• An example of your graphic design work

Applications will be reviewed on a rolling-basis as we would like to appoint as soon as possible. The role will close once we find the right candidate.

For any further enquiries please email: [email protected] using the subject line: Graphic Designer and Website Coordinator enquiry via EthicalJobs.