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Counsellor - Family and Community Services Townsville

Centacare North Queensland

Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton.

Benefits you will enjoy

  • SCHADS 4 Salary
  • Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
  • 5 Weeks Annual Leave + 17.5% leave loading
  • Birthday Leave + Other Above Award Benefits
  • Extensive support and investment in your Professional Development
  • Relocation assistance negotiable

Centacare North Queensland is seeking a dedicated and compassionate Counsellor to join our Family and Community Counselling Services team in Townsville. As a key member of our organisation, you will play a vital role in providing support to individuals and families within the Townsville community.

Key Responsibilities:

  • Deliver high-quality counselling services to individuals, couples, and families facing various challenges and issues.
  • Conduct comprehensive assessments to determine clients' needs and develop tailored treatment plans.
  • Provide evidence-based therapeutic interventions to address emotional, behavioural, and relational difficulties.
  • Offer support and guidance to clients dealing with family violence, relationship issues, trauma, grief, or other complex circumstances.
  • Collaborate with other professionals within the organisation and external agencies to ensure holistic care for clients.
  • Maintain accurate and confidential client records in compliance with organisational standards and statutory requirements.
  • Participate in regular clinical supervision sessions to reflect on practice, receive feedback, and enhance professional development.
  • Proficient in computer and confident in providing video conference sessions.


  • Proven experience in delivering counselling services within a similar setting.
  • Demonstrated knowledge of therapeutic techniques and interventions suitable for diverse client populations.
  • Excellent communication skills with the ability to build rapport and establish trust with clients from various backgrounds.
  • An understanding of relevant ethical guidelines and commitment to upholding professional standards of practice.
  • Current registration or eligibility for registration with a relevant professional body (e.g., PACFA, AASW).

This is a fantastic opportunity for an experienced Counsellor who is passionate about making a positive impact on the lives of individuals and families. If you are ready to contribute your skills and expertise in a dynamic community-based environment, we encourage you to apply for this Permanent Full-Time position based in Townsville. Join us in our mission to promote wellbeing and resilience within the community.

To be successful in this role you will have:

  • Relevant tertiary degree in Social Work, Psychology or Behavioural Sciences and eligibility for membership of a relevant professional association
  • Highly developed written and oral communication skills, including the ability to prepare documents for case planning or advocacy purposes.
  • Experience in delivering evidence-based therapeutic counselling interventions to formulate therapy plans, set goals and facilitate a positive approach in working with individuals to achieve these goals within established time frames.
  • A current Driver Licence.
  • Currently hold, and/or eligibility to obtain and maintain, both a Disability Worker Screening and a Working with Children Blue Card.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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