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Senior Advisor - 13 11 20

Cancer Council Queensland

About Us

For over 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to lead Queenslanders in a partnership against cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research to support prevention and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence.

Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by employing high-performing employees who live our values of being responsible, inclusive, equitable, and collaborative.

Working at Cancer Council Queensland

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member. We love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

About the role

As Senior Advisor, 13 11 20 you are responsible for coordinating the daily operations of Cancer Council Queensland’s 13 11 20 cancer information and support service to provide evidenced based information, support and referral to service users, health professionals and the general public.

This role is a Permanent, Part-Time role working 22.5 hours/week.

About you

To be successful in this role, you will be highly organised and be able to problem solve to ensure the efficient delivery of 13 11 20 telephone and e-support services. You will have a broad understanding of cancer care, and highly developed supportive care skills.

Qualifications, Experience, Knowledge and Skills

Essential Skills:

  • Qualifications in Nursing or Allied Health.
  • Registration with Australian Health Professional Regulation Authority (AHPRA) or respective professional body.
  • Demonstrated experience in or a post graduate qualification in Oncology.
  • Well-developed interpersonal and communication skills with the ability to liaise effectively with people from all levels of the community.
  • Demonstrated experience in the application and use of Microsoft office suite.
  • Ability to use sound judgment and to oversee workloads within tight deadlines.
  • Strong work ethic and resilience.
  • Ability to inspire and motivate individuals and teams to achieve targets.
  • Organisational skills, including the ability to manage and prioritise multiple tasks.


Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

  • Flexible work arrangements (Flexible Work Hours and Work from Home options)
  • ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year
  • Recognition and Rewards Program
  • Two paid Wellbeing days for 2024
  • One paid ‘Thank you’ day at the end of the year
  • Professional Development Allowance
  • Corporate social events (such as bring your dog to work day)
  • Team events, employee connectivity and Healthy Workplace Activities
  • Cancer Council Retail shop discount

Meet Our People 

How to apply

Click the "Apply Now" button. Applications, including a current resume and cover letter, are required and should be addressed to:

People and Culture Team, Cancer Council Queensland

For your application to be considered, it is recommended that the following documentation is attached with your application:

  • Cover letter – Your cover letter should clearly indicate the position you are applying for and give a brief summary of your motivations for applying and your relevant skills and experience.
  • Current Resume – Your resume should include your contact details, work experience, educational background and professional development.

Applicants are encouraged to submit their application as early as possible as Cancer Council Queensland reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

In line with our value of being inclusive, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with a disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate.

Please be advised, Cancer Council Queensland will need to collect personal information from candidates during recruitment and onboarding processes. Therefore, in submitting an application for this role, you are acknowledging that you have read, understood and agree to the terms and conditions in our Privacy Collection Statement.

Apply now

Applications for this role will take you to the employer’s site.

Cancer Council Queensland's logo
Apply now

Applications for this role will take you to the employer's site.

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