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Manager - Counselling Services

Cancer Council Queensland

About Us

For 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to lead Queenslanders in a partnership against cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research, patient care, prevention and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence.
Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by employing high-performing employees who live our values of being responsible, inclusive, equitable, and collaborative.

Working at Cancer Council Queensland

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member and we love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

About the role

This is a Permanent, Full-Time role (37.5 hours/week).

About you

The Manager, Counselling Services is responsible for the development and leadership of the Counselling Services across Queensland including lived experience services (peer support), emotional and psychological support via telehealth, face to face, individual and groups. You will play a pivotal role as a member of the Client Operations Leadership Team.

Experience, Knowledge and Skills


  • Qualifications in Health or Health Management.
  • Demonstrated experience in delivery, roll-out and evaluation of evidence-based psychological interventions.
  • Proven ability to effectively manage administrative staff and work with teams of health professionals to maximise productivity.
  • Experience in the management of multi-disciplinary staff and in engaging stakeholders at all levels of an organisation.
  • Demonstrated experience in budget management.
  • Highly developed interpersonal and communication skills, including professional written communication.
  • Ability to manage, inspire and motivate individuals and teams to achieve targets.
  • Experience in networking and building partnerships with a diverse group of stakeholders.
  • Proven ability to organise, manage and prioritise multiple tasks.
  • Proven ability to work independently and as a member of a team.
  • Demonstrated ability to be self-motivated and to use initiative.


  • Postgraduate tertiary qualifications in mental health or counselling.

Your Leadership Contribution

CCQ has a Leadership Capability Framework which outlines the necessary capabilities of leaders at different leadership levels: Executive (CEO and GMs), Senior Managers, Managers, and Frontline Managers (Team Leaders and Senior Coordinators).

As a leader at CCQ, you will be expected to demonstrate behaviours under three core capability groups: Vision and Strategy, Driving Outcomes and Attributes and Behaviours.


  • Flexible work arrangements (Flexible Work Hours and Work from Home options)
  • ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year
  • Recognition and Rewards Program
  • Two paid Wellbeing days per year
  • One paid ‘Thank you’ day at the end of the year
  • Professional Development Allowance
  • Corporate social events (such as bring your dog to work day)
  • Team events, employee connectivity and Healthy Workplace Activities

Meet Our People

How to apply

Applications, including a current resume and cover letter, are required and should be addressed to: People and Culture Team, Cancer Council Queensland

For your application to be considered, it is recommended that the following documentation is attached with your application:

  • Cover letter – Your cover letter should clearly indicate the position you are applying for and give a brief summary of your motivations for applying and your relevant skills and experience.
  • Current Resume – Your resume should include your contact details, work experience, educational background and professional development.

Applicants are encouraged to submit their application as early as possible as Cancer Council Queensland reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

In line with our focus on diversity and inclusion, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate.

Please be advised, Cancer Council Queensland will need to collect personal information from candidates during recruitment and onboarding processes. Therefore, in submitting an application for this role, you are acknowledging that you have read, understood and agree to the terms and conditions in our Privacy Collection Statement

How to apply

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