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Paralegal and Intake Worker

Caxton Legal Centre Inc
  • Classification: Level 3
  • Remuneration: $78,969 per annum plus attractive salary packaging options
  • Type: Full-time permanent role - 35 hours per week)

An opportunity to make a difference

This is a paralegal and intake worker role. In the intake role they are responsible for direct client communication, obtaining initial client information, triaging client need, facilitating access to services, making appointments, liaising with service stakeholders (including courts) and providing tailored legal information and referrals. In the paralegal role they are responsible for supporting the lawyers and social workers with legal/advocacy tasks (eg: drafting documents/letters, preparing briefs, court assistance), legal and policy research, practical and administrative assistance.This role supports the Seniors Legal and Support Service (SLASS).

We are seeking to interview and appoint swiftly, and would encourage suitable and interested applicants to apply as soon as possible.

Key accountabilities

  • Conduct intake processes to build client rapport, identify client need, assess against eligibility criteria, triage for appropriate service access, book appointments and provide tailored information and referrals.
  • Liaise with key stakeholders in support of the client accessing the Centre’s services.
  • Provide paralegal supports to the lawyers and social workers including by assisting with legal/advocacy tasks, providing court assistance, undertaking legal and policy research, providing practical assistance as they deliver services to clients.
  • Undertake administrative tasks including data entry, file management, conflict checking, administering an intake inbox.
  • Provide community education support including assisting with preparing CLE resources, attending CLE sessions and providing legal information.
  • Provide back up administrative supports for across FDVELP’s teams as required

Essential requirements

  • Strong communication skills, particularly in obtaining information from clients
  • A good level of computer literacy and competency in major administration software packages such as Microsoft (Outlook, Excel, Word) and SharePoint
  • Excellent organisational and time management skills
  • Very high attention to detail
  • Ability to appropriately deal with sensitive and highly confidential information with a high level of tact, discretion and judgement
  • Some evening work may be required

Depending on health laws and regulations, vaccinations can be mandatory in order to work with vulnerable clients and/or be in the workplace. For example, some clients live in residential age care facilities which at times are required by law/regulation to ensure visitors are vaccinated and wear personal protective equipment.


Caxton Legal Centre has played a central part in Queensland’s legal landscape over the past 40 years, leading the state’s first Stolen Wages case, successfully representing well over 100 victims of the 2011 floods, and paving the way for multidisciplinary service delivery to people experiencing elder abuse.

We are an engaged, passionate and talented group of lawyers, social workers, and administrative staff with whom you are encouraged to collaborate with and learn from in order to meet our client’s needs.

Our full-time staff enjoy a 35-hour working week paid at the full-time Award rate, with time off in lieu if additional approved hours are worked. Paid Christmas leave is provided during the office shut-down period to New Years in addition to four weeks paid annual leave.

Caxton is currently experiencing significant growth and change across many of its programs; these roles represent investments into the future of our service delivery and capabilities across South-East Queensland.

If you are interested in joining a team who are highly committed to social justice and value diversity and human rights, please submit your cover letter addressing the key accountabilities and essential requirements along with your CV below, to Damian Kelleher, COO.

A position description is attached.

How to apply

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