About the role

We currently have a unique opportunity for an experienced Caseworker - Homelessness to join our Central Coast team on a permanent, full-time basis.

The Supported Temporary Accommodation program is a fast-paced environment that requires a skilled Caseworker that can support individuals and families experiencing homelessness that are in crisis. Case Workers need to have high levels compassion, empathy, patience, and tolerance. A humanistic approach and a fun personality are a must, but you also need to be able to think fast, deliver practical and emotional support and be solution focused.

The main objective of the role is to provide case management intervention for clients experiencing homelessness or who are at risk of homelessness for your allocated area on the Central Coast. The role will include addressing homelessness concerns through building client capabilities, increasing safety and promoting change through an empowerment client-centred model.

It is a very hands-on job, that at times can be challenging but massively rewarding. We want clients to feel safe and supportive, but to also have a positive experience with our service and organisation.

We support flexible working arrangements that meet the needs of the program. Participation in an After-hours, On-call Roster as required.

Key Responsibilities:

• Provide casework interventions for clients seeking assistance with homelessness including single women, men, children, young people and their families.
• Assist and advocate for clients in meeting practical needs such as housing, budgeting, job attainment, access to Centrelink, Medicare, etc.
• Ensure appropriate referrals are made to address risk factors such as mental health, drugs and alcohol and other contributors which impact sustainability of housing needs, and work alongside those services to provide appropriate intervention.
• Participate in regular mandatory reporting on client progress.

To be successful in this role, you will have:

• Tertiary qualifications in a Social Work, Psychology, or related area.
• Minimum 2-3 years’ experience in Casework or Case Management.
• Good working knowledge of accessing homelessness supports and accommodation.
• Ability to demonstrate networking and advocacy skills with both internal and external stakeholders.
• Ability to provide strong and respectful advocacy in situations of high pressure and competing agendas.
• Ability to manage a crisis or safety situations and make sound decisions under pressure.
• A NSW Driver's Licence and insured vehicle.

Culture & Benefits

• Salary packaging benefits to receive a portion of your salary tax-free.
• A focus on employee well-being.
• Ongoing reflective/practice / clinical supervision opportunities.
• Access to training and learning opportunities.
• An Employee Assistance Program offering free and confidential counselling and support.
• Additional paid leave over Christmas.

We are a safe, respectful, and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability.

Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.

How to apply

If you are interested in this opportunity, please click "Apply now" and provide a Cover Letter and an up-to-date Resume.

Should you wish to discuss this role prior to applying, please drop us an email to [email protected] using the subject line: Caseworker - Homelessness - Central Coast enquiry via EthicalJobs and we will organise a discussion.

We look forward to hearing from you and receiving your application!

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