About the Position

We are seeking a dedicated and compassionate individual to join our team as a Support Coordinator.

The ideal candidate will be committed to providing excellent support services and ensuring the well-being of our participants.

Key Responsibilities

• Provide clear and comprehensive information about the NDIS, funding utilisation, and available services.

• Identify and connect participants with suitable services, ensuring their preferences and needs are met.
• Empower participants to make informed decisions about their support, fostering independence and autonomy.
• Assist with service agreement execution, budget management, and financial advocacy.
• Facilitate opportunities for social participation and community integration.
• Provide timely assistance during challenging periods, such as hospitalisations or housing transitions.
• Prepare detailed and accurate reports to support plan reviews and service delivery.
• Adhere to NDIS Quality and Safeguards Commission standards.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Empathy and compassion towards clients and their families.
• Knowledge of healthcare systems and resources.
• Previous experience in a similar role is a plus.
• Ability to work independently and as part of a team.

Pay Rate

The pay rate for this position is competitive and will be discussed during the interview process based on experience and qualifications.

Flexible Hours

We understand the importance of work-life balance. This role offers flexible hours, allowing you to manage your schedule effectively while meeting the needs of our participants.

Work From Home

This position allows for remote work, providing the flexibility to work from home. We provide the necessary tools and support to ensure you can perform your duties effectively from any location.

Qualifications

• Two years Support Coordination preferred.
• Two years of work experience within the NDIS Sector/industry and should be knowledgeable about the procedures and policies within NDIS.
• A minimum of a Certificate IV/Diploma in Disability, Community Services or a related field.
• Proficiency in Microsoft Office and client management software.
• Current driver’s licence with reliable and comprehensively insured car.
• Working with Children’s Check.
• NDIS worker clearance.