• 2x Employment Support Officers
• Disability Employment Services
• Maitland and Cessnock
• Full Time

Benefits:

• Fully maintained company vehicle, laptop and smart phone
• Access to generous FBT exemptions and meal entertainment benefits
• Inclusive culture! We’re genuine, we celebrate the wins, we look on the bright side and we never give up
• Ongoing training, career progression and professional development opportunities

About us:

Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment.

Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. In some cases Castle can also provide financial support with on boarding costs.

We believe in the power of diversity, the responsibility of inclusion and the value of employment.

For over 30 years, Castle has helped more people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives than any other organisation in the Newcastle, Hunter, and Central Coast regions.

We believe that everybody has an opportunity to contribute to society! Our team, referral partners, clients, employers and you as an individual will be supporting our clients to achieve their goals and help change their lives!

About the Opportunity:

Reporting to the Branch Manager, we are seeking two Employment Support Officers, based in our Maitland and Cessnock office to support Disability Employment Support (DES) participants once placed in a position to assist with the maintenance and ongoing sustainability of their employment.

Working as a part of a collaborative team, through effective delivery of post placement support, you will assist participants as they work towards independence in the workplace. You will be required to:

• Maintain employer and participant relationships.
• Support employers and participants through identifying and implementing suitable workplace interventions.
• Gather evidence of employment and identify new employment opportunities within businesses that could suit other participants who are working Castle Personnel to find employment.
• Work closely with the employee, assisting them to up skill and become an integral and valued member of the workplace.

This is a 'hands on' and varied position, where no two days are ever the same. You will need to be willing and able to roll up your sleeves, get involved to train and assist your participants to achieve sustainable employment.

Both positions are Full Time Permanent roles with one primarily based at our Maitland office and the other at our Cessnock office – however you may be required to work from any of our locations. Some flexibility may be required at times across working locations and hours in order to support participants.

Ideally, to be successful you will need:

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager.

Experience is preferred, but not essential

• Effective communication with the ability to build strong relationships with participants, employers, peers and other stakeholders
• The ability to learn and fully adopt new software packages and electronic business systems, including the use of ESS
• Strong diary and task management skills, as well as a demonstrated ability to meet and achieve strict KPIs
• Ability to deal with a significant volume of paperwork to ensure we are meeting and exceeding required obligations.
• Competent with MS Office word & Excel and the use of electronic information systems

Essential Criteria:

• NDIS Workers Check (or willingness to obtain)
• Working With Children Check (or willingness to obtain)
• Current driver’s licence (minimum P2)
• Fully vaccinated against COVID-19 as per NSW health orders

Application:

If this sounds like you, we are keen for you to apply. For more information please contact Tabatha Parkinson, Branch Manager at [email protected] using the subject line: Employment Support Officer enquiry via EthicalJobs.

We review applications and interview strong candidates on an ongoing basis so if you meet all criteria please apply without delay. We employ good talent fast!

The Castle team is committed, innovative and have a genuine heartfelt connection to serving the community. Castle offers a caring and supportive work culture, is dedicated to developing and growing their employees and to providing a healthy work-life balance.

And most importantly, Castle can offer you the opportunity to work on things that matter.

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance.

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.