• Hiring for 2x Employment Case Officers
• Disability Employment Services
• Newcastle area – Toronto & Mayfield sites
• Full Time

Benefits

• Join an employer with a maximum 5-star rating in the DES star rating results
• Access to generous FBT exemptions and meal entertainment benefits
• Work for a small organisation with a strong alignment to their values & inclusive culture!

Are you looking for your next career opportunity? Do you have DES, Job active, disability industry, retail or hospitality experience? Or are you an experienced consultant looking for a change? If so please consider this exciting opportunity at our Castle Mayfield and/or Toronto site.

About the Opportunity

Reporting to the Branch Manager, Castle's Employment Case Officers provide direct support services to people living with disability (at Castle we refer to our customers as participants) to improve their work readiness. This may include working alongside the participant to:

• Assess training – We meet the participant where they are at in their employment journey and assist to identify their employment goals. The Case Officer will identify the resources or referral partners needed to progress along the participant journey.
• Upskilling – We provide and deliver the resources needed to fulfil the participants individual training need.
• Conducting Barrier Management – Case Officers assist the participant to overcome any hurdles or barriers they may have to employment including assistance with obtaining required training, licences, meeting industry demands and confidence building.
• Assisting with Placement Support – We continue to provide assistance to our participants to ensure sustainable and fulfilling employment.

Both available positions are Full-Time positions primarily based at our Mayfield or Toronto office, however you may be required to work out of any of our locations from time to time.

About us

For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work, connection with their community and live meaningful lives in the Newcastle, Hunter, and Central Coast regions. Castle’s group of highly passionate people, provide support to people to empower and facilitate them to achieve social and economic participation through capacity building, social connection, training, education and employment in collaboration with community referral partners.

We believe in ‘opening a world of possibilities’ through the power of diversity, the responsibility of inclusion and the value of employment.We believe that everybody has an opportunity to contribute to society. Our team, referral partners, clients, employers and you as an individual will be supporting our clients to achieve their goals and help change their lives!

Desirable Criteria

If you do not meet all the listed desirable requirements below, please do not let this deter your application or motivation to have a conversation with the hiring manager.

• Certificate IV in Disability Services or Mental Health or Community Services or equivalent knowledge and at least 3 years of experience
• Demonstrated experience in employment services with an enhanced working knowledge of strategies to address barriers to employment. Case management experience within employment, community or rehabilitation services is highly desirable
• Demonstrated flexible communication skills and ability to resolve conflicts to deliver customer service
• Ability to use Microsoft Office, databases and business systems with attention to detail
• Demonstrated personal integrity, professionalism and empathy towards people living with disabilities
• Ability to assist with building positive working relationships with stakeholders

Essential Criteria

• NDIS Worker Check (or willingness to obtain)
• Working With Children Check (or willingness to obtain)
• Current unrestricted driver licence or access to transport
• Willingness to understand and agree with Castle’s Vision, Purpose and Value statements and the ability to apply these values to your own work

Application

If this is you, Apply Now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.

Should you require more information, please contact HR, at [email protected]

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance.

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.