• Disability Employment Services
• Nelson Bay & Newcastle - primary location Nelson Bay
• Full-Time
• Fully maintained company vehicle, laptop and phone
• Join a NFP employer with a maximum 5-star rating in the DES star rating results
• Competitive salary & access to generous FBT exemptions and meal entertainment benefits
• Work for a small organisation with a strong alignment to their values & inclusive culture!

About us

For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work, connection with their community and live meaningful lives in the Newcastle, Hunter, and Central Coast regions.

Castle’s group of highly passionate people, provide support to people to empower and facilitate them to achieve social and economic participation through capacity building, social connection, training, education and employment in collaboration with community referral partners.

We believe in ‘opening a world of possibilities’ through the power of diversity, the responsibility of inclusion and the value of employment.

We believe that everybody has an opportunity to contribute to society. Our team, referral partners, clients, employers and you as an individual will be supporting our clients to achieve their goals and help change their lives!

About the Opportunity

We are seeking a Branch Manager to support the Disability Employment Support (DES) teams at Castle. As a member of DES Leadership Team, the DES Branch Manager is responsible for leading and managing staff and resources at a branch/site level to achieve successful delivery of employment and related services to job seekers and employers. The purpose of this position is to ensure Castle sites can sustainably continue to change lives for participants through employment.

To achieve this position purpose, you will be required to:

• Implement business development and marketing strategies for the site
• Manage and monitor the inflow of participants to maximise service opportunities
• Implement quarterly business plans to achieve site performance targets and objectives, including monitoring and analysing KPI data to identify issues and risks
• Assist the DES Operations Manager to develop plans to address shortfalls to targets and implement agreed plans.
• Collaborate with the DES Operations Manager, conduct employer engagement activities, maintain a community presence and connection with local organisations to promote Castle services and generate jobs and referrals
• Confidently monitor and manage financial performance indicators of the site to meet budget

This position is a full-time role and will be responsible for Nelson Bay site and Newcastle site. The role will be primarily based at Nelson Bay office with a requirement to travel between Newcastle & Nelson Bay. There is an expectation to travel between other Castle sites when required by the participant's needs, the DES team needs and business needs.

Ideally, to be successful you will need:

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager.

• A tertiary qualification in Social Science, Community Services, Human Services or Business and/or over 5 years of equivalent experience
• 5+ years of experience in leading and managing teams
• Knowledge and understanding of the Disability Employment Services sector rules and requirements
• Ability to market and promote organisation service offerings and work with other agencies and stakeholders
• Ability to implement, manage and report on financials and other resources
• Flexible communication skills, both written and verbal

Essential Criteria

• NDIS Workers Check (or willingness to obtain)
• Working With Children Check (or willingness to obtain)
• Current driver’s licence (minimum P2)
• Fully vaccinated against COVID-19 as per NSW health orders

Application

If this is you, apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.

For more information, please contact HR, at [email protected] using the subject line: Branch Manager - Disability Employment Services - Nelson Bay / Newcastle enquiry via EthicalJobs.

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance.

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.