About Caritas Australia

At Caritas Australia, we have a vision to end poverty, promote justice and uphold dignity for all. We partner with the most vulnerable communities to help them build better outcomes by improving access to sustainable livelihoods, clean water, sanitation and education.

Why work for Caritas Australia?

• Opportunity to join a truly diverse and essential organisation that makes a real difference in the lives of the most marginalised people in the regions we support.
• Advance your career within the International Aid & Development sector with a focus on professional development and on the job learning opportunities.
• Hybrid working arrangements, to support your work/life balance.
• Access to free on-site gym and other health & wellbeing benefits.
• Competitive salary with annual performance reviews.
• Not-for-Profit salary packaging offered - reducing the tax you pay and increasing your take-home pay.

What does the role involve?

You will work within a team to deliver data driven marketing and fundraising outcomes. Delivering data through extractions (SF Reports/R-Studio) and analysis and reporting on campaign and program performance (Power BI), providing insights into supporter behaviour and opportunities to optimise fundraising efforts. You will be responsible for ensuring continuous improvement across our CRM and other related systems.

Key responsibilities will include (but not limited to):

• Work with internal stakeholders to develop business solutions through data delivery, insights, analysis and reporting
• Lead data integrity and improvements of CRM and reporting systems
• Build and create dashboards for various stakeholders

This role will be based in our Mascot office and will work a hybrid model, including two days in the office per week.

Who are we looking for?

For this role, we are seeking a collaborative and innovative individual with a mix of the following qualifications, experience and attributes:

• CRM or other relational database administration experience, advanced data query and data analysis techniques (familiarity with Salesforce and SOQL highly regarded)
• Demonstrated knowledge of working with BI reporting tools
• Excellent communication skills and a proven ability to build trusting and positive working relationships

For any further questions or enquiries, please contact the recruitment team at [email protected] using the subject line: Data Analyst Lead enquiry via EthicalJobs or call (02) 7208 7847. Otherwise, please submit you cover letter and CV through the relevant links.

Our commitment to safeguarding – Caritas Australia recognises the personal dignity and rights of all people, especially children and vulnerable adults. As part of your employment, you will be required to undergo relevant background checks (Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Code of Conduct including Professional Behaviour Standards for the Protection of Children and Vulnerable Adults.

Our commitment to diversity - Caritas Australia encourages and supports an inclusive and diverse workforce. We consider applications regardless of race, sex, gender, age and disability. Aboriginal and Torres Strait Islander people, members of minority groups, non-binary people, and people with disabilities are encouraged to apply.

Our commitment to safety and wellbeing - Depending on your role, Caritas Australia may require you to undertake health checks or receive vaccinations to ensure your safety and wellbeing at work.