• $38 per hour + super
• Work From Home
• Short term contract until June 2021
• Full time or Part time (minimum 4 days per week)

Carers Victoria is the peak agency for unpaid carers, we are passionate about leading change and action to improve the lives of carers by representing and supporting them. We connect carers with a range of state-wide services including support services, counselling, advisory and carer education to help carers navigate the different challenges they may face.

THE ROLE

The Carer Support Advisor provides emotional support, system/sector navigation, information, advice and access/referrals to services for carers.

Your ability to hit the ground running in this fast-paced role is essential. This client-facing, clinical role undertakes a thorough needs assessment that guides the development of a detailed and individualised support plan. As a Carer Support Advisor, you will have a caseload and may broker services, provide emergency service solutions, provide advocacy and emotional support, refer to external and internal services.

Key aspects of the role include:

• Developing, planning and participating in carer support programs including establishing peer support groups and information and educative programs.
• Screening, triage, clinical assessment, and care planning; risk and safety assessments, planning and management; other case management tasks including like actioning all aspects of care plans including identifying brokerage needs.
• Capturing unmet demand (for services) as presented by caring families to support people’s quality of life, physical and psychological wellbeing, social activity and or social connections.
• Assisting in the coordination of promotion and awareness raising activities across the organisation and to external service providers.

ABOUT YOU

To be successful in this role, you will have;

• Relevant tertiary qualifications in Social Work, Counselling, Psychology, Community Development or a related discipline.
• At least one year experience in the community service sector working with carers and families.
• Demonstrated ability for autonomy, problem solving and decisive clinical action.
• Demonstrated ability to establish priorities and monitor work-flow within areas of responsibility.
• Knowledge of the Gateway model and trained in the Carer Star assessment is desirable.
• Experience with greentree and DC2VUE will be highly regarded.
• Knowledge of existing service systems and local providers is ideal.
• Understanding of Child Safety Legislation and a commitment to child safety practice.

YOUR IMPACT

Your ability to provide a holistic, person-centred service that considers all aspects of the carer’s life to ensure carers receive the best possible service. Using your expertise, the programs you will develop will directly impact the lives of carers, their families, and the wider community.

WHY WORK WITH US?

Carers are at the heart of everything we do; we are passionate about providing all carers with a holistic service. We are an inclusive and caring team who truly value work-life balance. You will also have access to salary packaging, learning & development opportunities, flexible work arrangements, EAP and wellbeing initiatives such as; mindfulness sessions and social club events.

ENQUIRIES

Samantha Caldwell
[email protected], using the subject line: Carer Support Advisor enquiry via EthicalJobs

How to Apply

Please include a cover letter and current resume in your application.

Click Apply Now today as applications will be reviewed on a rolling basis.

Carers Victoria is an equal opportunity employer and encourages applications from people from culturally diverse backgrounds, linguistically diverse people, Aboriginal and/or Torres Strait Islander peoples, members of the LGBTIQA+ communities and people with disabilities.

Carers Victoria is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people. Carers Victoria is also committed to protecting the best interests and safety of children and vulnerable people.