Caraniche has been delivering innovative psychological and behavioural health services for 30 years, partnering with government, community, and private organisations across Australia to deliver positive client outcomes. Through our recent partnership with the WISE Employment Group, Caraniche is a not-for-profit organisation committed to supporting people with AOD and mental health issues through collaborative and supportive service delivery. We are a diverse and inclusive culture which transcends to our clients, community and staff by honouring our commitment and values.

Your new Role

We are currently seeking a full-time Program Support Officer to oversight the administration and coordination of community group treatment programs within Caraniche's Social Justice Services (SJS) team, based in Abbotsford.

Role details

This full-time role (or part-time job shared) involves the coordination, administration and program planning for group programs delivered by Social Justice Services, predominantly to offenders within the community (i.e., Kickstart and Choices). The role also involves service reporting requirements and regular communication with Community Corrections staff and other key stakeholders, including clients. The role is ideal for a professional looking for a challenging and dynamic role with a combination of administration, reporting, clinical support and communication tasks.

The Social Justice Services Abbotsford team has a range of clinicians who provide group and individual AOD treatment to primarily forensic clients, funded by the Department of Health. This treatment includes providing counselling to offenders with AOD issues who are mandated to attend treatment as part of their Corrections order, AOD Assessment and care co-ordination, and delivering the Kickstart and Choices group programs.

Working as part of the Social Justice Services Abbotsford team and reporting to the Team leader, the Program Support Officer will work collaboratively with the Team leader to organise program delivery schedules, provide administration and program planning support such as wait list management, communicate regularly with key stakeholders such as Community Corrections, referring agencies and clients, and undertake service reporting tasks as required.

The ideal candidate

• Highly developed administration skills and excellent communication skills required
• Ability to engage with both clients and stakeholders
• Experience within the AOD sector desirable and ability to work independently essential
• Experience working with forensic clients (offenders) highly regarded

Caraniche Employee Benefits

• Salary Packaging options to increase your take home pay
• Work equipment provided – laptop, and phone if required
• Internal training, Professional development days
• 4 x Wellbeing days per year (additional to other leave entitlements)
• Purchase additional leave and take Leave at half pay
• Supportive leave entitlements
• Employee Assistance Program (EAP)
• Reimbursement of professional membership fees

We are ready to hear from you

Caraniche has a culture of belonging and we value differences. We are an organisation that welcomes and appreciates everyone for who they are as we embrace diverse backgrounds, experiences, gender identities, ability and thinking.

Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process because of your personal circumstances. Please reach out to the Careers team at [email protected] using the subject line: Program Support Officer enquiry via EthicalJobs or contact Evie Nguyen (Talent Acquisition Business Partner) on 0400 101 508.

For a confidential chat, please reach out to Evie Nguyen, otherwise we would love to see your application!

Please note

• Please complete a cover letter outlining your suitability
• All successful offers will be subject to a satisfactory Fit2Work Check including a national criminal history check and work entitlement check.
• To be eligible you must have full Australian work rights.
• Applications will be screened upon receipt.