The Organisation

When life should be full of possibilities, cancer can crash into a young person's world and shatter everything. Established in 1985 Canteen was set up by a group of young cancer patients. Today Canteen is one of Australia's leading cancer organisations.

Canteen provides young people impacted by cancer, and their parents, with access to a team of Allied Health Professionals who deliver programs, counselling and a range of group and individual support activities across Australia.

Canteen's mission is to be in the corner of every young person when cancer crashes into their world.

Culture & Benefits

Canteen’s culture is unique offering talented individuals, an inspiring, rewarding and purposeful work experience with an opportunity to grow your career.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free)
• Work from Home Arrangements - Flexible work
• Learning & Development opportunities

The Role

The State Support Officer Role involves the coordination and facilitation of administration duties within the state, including, but not limited to:

Area 1: Office Management

• General reception duties, providing excellent customer service as first point of contact to everyone who contacts the state.
• Assisting state staff with bookings for appointments and travel.
• Coordinating general post duties, as well as large mail outs to relevant stakeholders, and general correspondence queries.
• Maintaining office equipment, supplies and relevant database information.

Area 2: Relationships & Program Support

• Coordinating state activities and logistics for National Bandanna Day.
• Maintaining up-to-date records of referrers to enhance stakeholder relationships.
• Provide feedback / reports after local activities.
• Support the coordination of local programs with Program Officers by overseeing scheduling and booking duties.

Area 3: Accounts & Finance

• Coding and assisting in processing any incoming monies (e.g. donations) and invoices.
• Investigating any anomalies of information on the Profit and Loss report in consultation with the State Manager.
• Coordinating and reconciling petty cash and cash advances as needed.

Essential Criteria

• At least 2 year’s proven experience in a similar position is desirable.
• Proficient in computer skills (MS Office).
• Project support and planning experience.
• Basic knowledge of account and book-keeping tasks

Desirable Criteria

• Excellent customer service skills.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• High level of integrity and honesty.

Nature of Work

Location: North Melbourne – flexible working arrangements

Job Type: Permanent, Full-time.

Remuneration: $60,000 - 62,000 + Salary Packaging + Superannuation

Hours of Work: 5 days / 37.5 hours per week.

*Due to the nature of Canteen’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.

General Information

• Staff are required to adhere to Canteen’s Child Safeguarding Policies and Procedures which includes holding police and working with children checks relevant to the individual's state.
• Canteen employees are encouraged to have received the recommended doses of an approved COVID-19 vaccine.
• Canteen will conduct at least two reference checks on successful applicants and will also require proof of any professional qualifications stated on an application.
• Employees will contribute to the safety and quality of care for service users and their families to ensure continuous improvement of service delivery.

More Benefits

• Dog friendly workplace
• Supportive work environment
• Work for Australia’s most highly regarded Not-For Profit Organisation

Do not delay in applying as we will be reviewing applications periodically during this time.

So, what are you waiting for? Click the "Apply Now" button and get ready to make a difference!

Only applicants selected for interview will be contacted and must be prepared if successful to undergo a National Police Check and Working with Children Check. Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.