The Organisation

Canteen helps young people develop the emotional strength they need to deal with cancer. Our team makes cancer support stronger and we constantly challenge ourselves to be an even better place to work. Through Canteen, young people can connect with others their age who ‘get it’ and with specialist staff who are always in their corner.

Culture & Benefits

Canteen’s culture is unique offering talented individuals, an inspiring, rewarding and purposeful work experience with an opportunity to grow your career. Want to see? Visit our LinkedIn page.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free)
• Learning & Development opportunities
• Dog friendly Offices

The Role

As Digital Fundraising Manager you will be responsible for working on digital peer to peer campaigns across platforms including Facebook and Tiltify. This role will lead the national Digital Fundraising strategy and execute a sustainable income stream with year-on-year growth.

Area 1: Strategic Development

• Develop strategic and operational plans for campaigns, ensuring sustainable growth year on year.
• Ensure effective communication of the strategy and operations across the organisation to gain engagement of the agreed deliverables.
• When necessary, adapt and evolve plans to ensure targets are achieved and opportunities for growth are maximised.
• Play a key role in driving forward new campaign initiatives, continuous innovation, and campaign improvements, bringing innovative ideas and a fresh outlook to the table. What does better look like?

Area 2: Staff Management and Engagement

• Manage, support, and develop direct reports by ensuring the vision is set, objectives are clear, operational plans are realised, and income and other set targets are achieved.
• Provide strong leadership and people management to ensure a high performing team.
• Help to lead and inspire a culture to embed mutualism across the Canteen system. Build, motivate and develop a culture where there is unbridled commitment to help colleagues and the mission thrive.

Area 3: Relationship Management

• Responsible for leading Canteen staff across National and State teams, in the activation of each campaign’s strategic direction, ensuring communication, engagement and where relevant, specifically contributing towards the campaign’s overall success, developing pride in fundraising across the business.
• Responsibility for ensuring Canteen has excellent relationships with appropriate external stakeholders to ensure optimal outcomes for Canteen.

Area 4: Project Management

• Responsible for the overall project management and execution of the Digital Fundraising portfolio.
• Manage and oversee all Digital Fundraising portfolio KPIs, including operating within budget and achieving income targets.
• Responsible for the development and implementation of all aspects of the Digital Fundraising marketing plans and supporter journeys.
• Develop, deliver, refine, and constantly improve Canteen’s best practice Digital P2P Fundraising model, frameworks, and workflows for delivery nationally.

Area 5 & 6: Budget Management, Financial Accountability, Analysis & Reporting

• Responsible for setting and forecasting income and expenditure budgets for all Digital Fundraising activities.
• Responsible for the ongoing management and reporting of income and expenditure budgets.
• Monitor and report on progress and performance against budget monthly, or as required, making recommendations and refinements as required to ensure set targets are met.

Essential Criteria

• Minimum 5 years’ experience in a Fundraising role.
• Demonstrated experience managing large scale digital peer-to-peer campaigns.
• Experience working across digital fundraising platforms such as Facebook and Tiltify highly desirable.
• Demonstrated experience in campaign strategy development and execution.
• Proven experience in operational delivery of fundraising campaigns or events including campaign management, marketing plans, partnership negotiation, and reporting.
• Proven experience in supporter journey mapping – strategy and implementation.
• Demonstrated experience working with platforms such as Funraisin, Campaign Monitor and Salesforce.

Desirable Criteria

• Experience in digital marketing highly desirable.
• Strong organisational/project planning and time management skills.
• Ability to think creatively and innovatively with regard to recreation and other program activities.
• Strong communication and networking skills.
• Proven ability to facilitate groups and relate to young people and their needs.
• Ability to use initiative and translate problems and creative ideas into solutions.
• An engaging speaker/presenter to promote Canteen services and build relationships quickly and easily.
• Results orientated – committed to achieving targets.
• Desire to stay up to date of the fundraising industry trends, upskilling when required and willingness to implement learnings into own work.

Nature of Work

• Remuneration: $95,000 - $110,000
• Location: Sydney, New South Wales - flexible working arrangements
• Job Type: Permanent, Full-time
• Hours of Work: 5 days / 37.5 hours per week

*Due to the nature of Canteen’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.
• Canteen employees are encouraged to have received the recommended doses of an approved COVID-19 vaccine.

Do not delay in applying as we will be reviewing applications periodically during this time.

So, what are you waiting for? Click the apply button and get ready to make a difference!

Only applicants selected for interview will be contacted. Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.