Brisbane Youth Service

Since 1977, Brisbane Youth Service (BYS) has worked to create new futures for vulnerable young people at risk of homelessness aged 12-25 years and their children.

Human Resource Administrator

The objective of this role is to work collaboratively as part of a small team to deliver quality HR services and support to 100+ staff, within a dynamic, fast paced environment. This position supports Brisbane Youth Service’s strategic direction through implementation and application of Human Resource [HR]; Industrial Relations [IR] practices; and Work Health and Safety [WHS] across the organisation.

• Competitive salary + excellent salary packaging benefits

• 5+ weeks annual leave

• Great team culture – incl. national Voice Project's 2022 Best Workplace Winner!

Employment Type & Hours: Full-time | 76 hours per fortnight

Award Conditions: Social, Community, Home Care & Disabilities Services [SCHADS] Award 2010

Remuneration: SACS Level 4

Reporting Relationships: Reports to the Human Resource Director

Selection Criteria:

In addition to submitting a resume or CV applicants must address the selection criteria [below] in their cover letter to be considered for shortlisting.

1. Understanding of and commitment to BYS vision, objectives and values, including a commitment to supporting diversity and inclusion in the workforce
2. Demonstrated understanding of contemporary HR, IR and WHS practices and their application throughout the employee life cycle
3. Proven ability to provide accurate, timely, and professional advice based on current legislation, industrial instruments, policies and procedures
4. Excellent oral and written communication skills and an ability to maintain a high degree of confidentiality
5. Proven planning, project administration and analytical skills, working within agreed priorities, resources and timeframes, and an ability to independently prioritise work and meet deadlines
6. Demonstrated experience in HR Information Systems [HRIS] and producing HR management reports

Education, Qualifications, Requirements [Mandatory]:

• A tertiary qualification in Human Resources, Psychology, or comparable qualification OR substantial demonstrated experience in a related field
• Current Queensland driver’s license
• Working with Children Suitability Card [Blue Card] / willingness to obtain a Blue Card prior to commencement
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases prior to commencement: Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; and COVID-19
• Three relevant references, including most recent Manager, if relevant

Skills & Experience:

• Demonstrated experience working in a busy operational hands-on human resource administration role
• Knowledge, experience and understanding in the interpretation and application of relevant legislation, industrial instruments, standards and best practice compliance
• Demonstrated experience in HR Information Systems [HRIS]
• Experience partnering with various stakeholders across an organisation to promote HR, IR and WHS policies, processes and best practice
• A professional, proactive, flexible and self-motivated approach, demonstrating ability to work to deadlines with competing priorities
• Excellent communication & interpersonal skills with a professional approach to dealing with confidential staffing matters
• Experience in conducting and reporting workplace investigations
• Experience in supporting organisations through periods of change Strong attention to detail with demonstrated proficiency in Microsoft office suite and a range of digital tools
• Experience working with cloud-based HR platforms [Employment Hero] would be an advantage
• Experience working in the not-for-profit sector is desirable

Personal Attributes:

• Personal drive and integrity
• Consultative and collaborative working attitude
• Flexible, self-directed initiative, collaborative, inclusive, respectful, ethical, accountable
• Commitment to a learning culture and ongoing professional development

Roles and Responsibilities

General HR

• Work collaboratively with line managers to provide accurate and timely advice on employment matters
• Assist to coordinate HR, IR and WHS functions and projects across the organisation including evaluation and reporting
• Effectively maintain HR information systems, databases and registers and provide accurate reporting of data to managers and the executive management team [EMT] to inform organisational decisions
• Facilitate 36-month review cycle for policies and procedures and their implementation across the organisation
• Monitor and triage HR e-mailbox
• Assist with the maintenance of Operational Intranet pages for internal staff [HR, WHS, Wellbeing] and facilitate avenues of internal communication

Recruitment & Selection

• Create, maintain and facilitate recruitment and selection activities for teams across the organisation
• Upload and maintain internal and external adverts, schedule interviews, prepare applications for interview panels and keep line managers and candidates informed throughout recruitment processes
• Maintain BYS Talent Pool
• Maintain and develop position descriptions within 36-month review cycle

Onboarding, Offboarding & Induction

• Follow up onboarding, offboarding and induction e-paperwork and certifications and ensure personnel records are updated
• Facilitate pre-employment screening checks and induction trainings
• Follow up employees to meet and maintain compliance

Performance Management

• Set up, monitor and follow up three and six month probation reviews and annual organisational-wide professional development processes
• Facilitate and advise on performance management and discipline processes

Work Health & Safety

• Coordinate WHS compliance for BYS sites in line with the Quality Management System [QMS]
• Administer workers’ compensation claims and coordination of injured workers return to work in conjunction with the Rehabilitation and Return to Work Co-Ordinator and Work Health and Safety Officer

Learning & Development

• Assist with facilitation of annual training calendar objectives
• Assist maintaining staff qualifications and education records and requirements

People, Culture, Safety:

• Model and drive a culture of respect, optimism, accountability, and resilience in line with the organisation’s values
• Model ethical behaviours in line with the BYS Code of Conduct and consistently apply ethical standards to self and others
• Protect and promote the rights of children and young people, including making decisions compatible with the Human Rights Act 2019; and responding to and reporting suspicions and disclosures of abuse or harm
• Ensure a healthy and safe workplace for all by adhering to BYS Work Health and Safety Policy, Procedures and Practices
• Contribute to a positive workplace culture

Administration:

• Submit timesheets and leave requests accurately and on time on a fortnightly basis, in accordance with relevant legislation and organisational policy and procedure
• Participate in team meetings and organisational planning to promote effective HR processes
• [Although not responsible for the payroll function] facilitate aspects of payroll and inform finance department of employee changes in a timely manner
• Undertake any other tasks as required