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Account Manager - Disability Employment Services

  • Salary Packaging: Up to $15,900 salary packaging per FBT year (potential $5,206 in tax savings)  
  • Benefits: Fitness Passport & HCF Private Health Insurance discounts 
  • Extra Leave: 4 weeks annual leave + additional 5 days leave 
  • Career growth: Genuine career opportunities  
  • Work life balance: Flexible work arrangements  
  • Salary: Competitive remuneration  
  • Culture: Friendly and close-knit team environment 

About us

We are a dynamic, innovative organisation committed to empowering people to create their own futures. We specialise in the provision of high-quality person-centric programs to support thousands of people every year. 
We believe that people are better off in work. Employment provides individuals with social participation, economic empowerment & purpose. Working with us, you will be supporting our customers to achieve their goals and help to change their lives! 

About the opportunity

As an Account Manager, you will be responsible for establishing and maintaining key relationships with stakeholders that contribute toward breakthru's growth. You will identify, establish and maintain mutually beneficial partnerships within the local community to increase customers accessing breakthru’s DES services. You will also support these customers, by ensuring there are ongoing employment and work experience opportunities fed through by your local and national employer partners. This includes:

  • Promoting all breakthru programs and services to acquire new customers and partners
  • Developing and maintaining relationships with key referral partners (local community organisations)
  • Assisting customers navigate the entry process to the DES service
  • Establishing & maintaining relevant stakeholder relationships
  • Reverse marketing & telemarketing
  • Undertaking cold calling activities to build employer networks and vacant positions for sustainable employment opportunities
  • Negotiating work experience placements with a variety of employers and transitioning to paid employment
  • Influencing pre-employment support strategies to customer base to meet employer demand
  • Educating & supporting stakeholders on being disability confident
  • Selling the benefits of employment to breakthru customers
  • Participating in marketing and networking events
  • Analysing labour market intelligence

About you

You are passionate, driven to succeed and thrive on customer service, building relationships both internally and externally to ensure the success of obtaining an ongoing pipeline of new customers, but also job placements for our customers.

You will also be able to clearly articulate and demonstrate:

  • Demonstrated experience in achieving and exceeding business targets and KPIs
  • Local labour market knowledge
  • Thrive in a fast-paced and challenging environment
  • Networking & relationship management skills
  • Emotional intelligence & interpersonal skills
  • Your ability to prioritise and self manage competing priorities
  • Your emotional intelligence and professionalism
  • An ability to influence decision makers
  • Ability to advocate on behalf of our customers
  • Proactive approach to achieving sales targets and working to compliance standards
  • Strong communication skills and able to deal with a diverse range of people
  • Ambitious, passionate and results driven
  • Drivers license (essential)
  • Criminal record check (essential or willing to obtain) 
  • Working with children’s check (essential or willing to obtain) 
  • NDIS Workers screening clearance (essential or willing to obtain) 
  • Immunisation status clearance (including COVID19 Certificate or proof of medical exemption) 

What we offer

  • Salary Packaging: Up to $15,900 salary packaging per FBT year (potential $5,206 in tax savings) 
  • Benefits: Fitness Passport & HCF Private Health Insurance discounts 
  • 5 extra leave days: Access to an additional 5 individual leave days  
  • Career growth: Genuine career opportunities  
  • QLeave: Access to portable long service leave for eligible candidates 
  • Work life balance: Flexible work arrangements  
  • Salary: Competitive remuneration  
  • Leadership: Supportive and experienced leadership team  
  • Culture: Friendly and close-knit team environment 

What’s next

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!  

For more information on Breakthru, visit our website  

Please note: The successful applicant will be required to undergo pre-employment checks including but not limited to a NDIS Worker Screen Clearance, current criminal record check (no older than 3 months), working with children check, employment history and referee checks.  

A career with Breakthru is an opportunity to collaborate, grow and make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.

*All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination immunisation record or medical exemption certificate as part of the recruitment process*  

We do not provide sponsorship and no agencies please.

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