Community Engagement and Training Officer - Working Women Queensland

ABOUT US

BRQ provides information, advice, advocacy, and free legal services statewide in relation to social security, disability discrimination and women’s employment matters. Advice is provided to all, casework, including representation, is provided on a limited basis to particularly vulnerable clients.

BRQ undertakes community legal education activities to assist people to understand their rights and legal processes, and to provide community workers with the knowledge and resources to support their clients through them.

Working Women Queensland is a program within BRQ and is part of a network of Working Women’s Centres across Australia who are actively working for change for women.

BRQ are guided by the following Values:

• Fairness
• Access
• Inclusion
• Transparency
• Respect
• Responsiveness
• Expertise

ABOUT THE JOB

The WWQ Engagement and Training Officer’s role is an exciting opportunity to influence Queenslanders in the promotion of gender equity through workplaces.

The role is suited to a dynamic trainer who will develop, design and tailor workplace and Community Legal Education alongside corporate training opportunities targeting gender equality at work with a focus on preventing sexual harassment, encouraging women’s economic participation, and promoting paid domestic and family violence leave.

ROLE RESPONSIBILITIES

Developing Engaging Training Programs: Design, customise, and deliver immersive training sessions across Queensland, employing diverse methods including face-to-face workshops, digital training, and online resources. Focus on gender-specific content to transform workplaces effectively. Because of the nature of the program content, delivery should emphasise trauma-informed principles incorporating safety for disclosure during delivery. This training may involve group sessions offered at WWQ as well as on-site in workplaces.

Resource Management: Create, update, and manage all training materials, ensuring they align with our values, best practice, and industry standards.

Continuous Improvement: Implement and oversee training evaluations to maintain the highest quality standards. Regularly assess the corporate training landscape to identify gaps, leveraging opportunities to revolutionise Queensland workplaces in collaboration with BRQ-WWQ.

Collaborative Development: Working with WWQ Director and subject matter experts, and the Campaign, Advocacy, and Communications Manager to develop online resources that complement training objectives.

Networking and Partnerships: With the Director of WWQ, collaborate to establish and sustain networks and strategic partnerships within the sector, ensuring strong connections with women's services networks across Queensland. Strengthen referral pathways and awareness of WWQ services, especially among disadvantaged cohorts.

Advocacy and Awareness: Identify opportunities for workplace training and community engagement to raise awareness about domestic and family violence, sexual harassment and discrimination, and workplace rights. Collaborate with Working Women Centres nationally to create, assess, and enhance training programs in both small businesses and corporate environments.

Compliance and Risk Management: Stay updated on relevant legislation and trends related to employment, focusing on their impact on women. Incorporate this knowledge into all training materials. Manage risk effectively and respond empathically to disclosures made during training sessions.

Quality Assurance: Ensure adherence to quality standards and proactively identify opportunities for process improvement. Maintain meticulous records of training participants and content.

Adaptability and Initiative: Demonstrate adaptability by taking on responsibilities as directed by the Director and CEO, contributing proactively to the organisation's overall development.

Safety Advocacy: Promote a healthy and safe work environment, adhering to all relevant policies and processes. Encourage others to do the same, fostering a culture of well-being within the organisation.

SELECTION CRITERIA

1. Demonstrated Understanding of Gender-Based Violence and Workplace Rights:
   • Proven comprehension of domestic and family violence, sexual harassment and discrimination, and an understanding or ability to rapidly acquire knowledge of workplace rights and responsibilities in the Australian context.
2. Expertise in Designing and Delivering Trauma-Sensitive Workplace Training:
   • Extensive experience in designing and delivering workplace training programs using diverse methods, with an emphasis on trauma-sensitive delivery.
3. Established or Rapidly Establish Networks:
   • Demonstrated existing networks within the community and corporate sector, or the ability to swiftly establish meaningful connections. 
4. Innovative Problem-Solving and Opportunity Identification:
   • Ability to identify opportunities and employ innovative approaches to respond effectively to emerging needs.
5. Experience in Trauma Response and Vicarious Trauma Management:
   • Proven experience in responding to disclosures, with a deep understanding of the impact of vicarious trauma and effective strategies to manage it.
6. Confidentiality and Sensitivity:
   • Ability to handle sensitive and confidential disclosures, ensuring a trauma-informed approach in all interactions. 
7. Effective Team Communication and Flexibility:
   • Proficiency in flexible teamwork, coupled with excellent communication skills to interact effectively with individuals at all levels, ensuring the smooth, efficient, and timely operation of the organisation.
8. Analytical Skills and Attention to Detail:
   • High level of attention to detail and strong analytical skills, enabling the analysis, interpretation, and responsive action concerning information, trends, and issues.
9. Commitment to Social Justice and Intersectionality:
   • Deep commitment to social justice principles, including a comprehensive understanding of the challenges faced by women in employment, and those affected by domestic and family violence and sexual harassment/discrimination. Cultural competence and awareness of intersectionality are essential.
10. Stakeholder Relationship Management:
    • Excellent communication and interpersonal skills, with a proven ability to develop and maintain robust, cooperative relationships with internal and external stakeholders.
11. Proficiency in Microsoft Office and IT Systems:
    • High proficiency in Microsoft Office software, and experience with customer resource management systems. A strong working knowledge of IT systems and processes is necessary.
12. Valid Driver's License: The candidate must hold a current driver's license.
13. Qualifications: Tertiary qualifications, or demonstrated relevant experience, in the areas of social sciences, education and/or law.
14. Experience in or knowledge of the Community Legal Sector is desirable.

WHY CHOOSE BRQ?

• Generous Enterprise Agreement based on the SCHADS Award with above award conditions including two weeks additional paid leave for closure over the Christmas/New Year, salary packaging, and TOIL/Flex provisions.
• Brisbane city location.
• Supportive team culture and values-based environment

To submit your application, click Apply Now.

To discuss the role please contact BRQ’s CEO, Kara Cook – [email protected] using the subject line: Community Engagement and Training Officer - Working Women Queensland enquiry via EthicalJobs.

A position description is attached.