• AS860
  
• Directly reports to: Board of Management, through the Chair

Mulleraterong Centre provides a range of disability services designed to improve the lives of people in Hamilton and its surrounding communities. Its activities combine individual, group and centre-based support, delivered by passionate staff in a truly person-centric manner.

Your brief is to work with the board in utilising all available human, financial and physical resources to ensure ongoing effectiveness and viability on behalf of its participants.

You are a proven champion of positive organisational culture promoting the advancement of accessible and inclusive human services in a regional setting.

Please view the Position Profile on www.brookerconsulting.com.au and submit a brief CV (word format), or ring Jeremy Wurm on 0419 529 525 or Lesley Lightfoot on 0458 543 485, in confidence.

ABOUT MULLERATERONG:

Mulleraterong Centre is dedicated to providing exemplary services and supports which empower people with disabilities to further their independence and enhance their belonging within the community. These services include a combination of group and centre-based activities, social and community participation, and individualised programs.

Run by a team of dedicated professionals with years of industry experience, the organisation helps clients with activities such as banking, shopping, dancing, swimming, walking and much more, by providing caring and compassionate support.

Mulleraterong Centre helps people stay connected with the community and achieve their individual goals by providing highly tailored services. All of their programs have the welfare of their clients at heart. The people they assist are dealing with conditions such as: intellectual disability, Autism, Down Syndrome, Fragile X Syndrome, Foetal Alcohol Syndrome, Prader-Willi Syndrome, Rett Syndrome, premature birth and childhood brain injury among others. Striving to care for the individual, not the condition, their experienced, professional support workers are passionate about what they do, and ensure clients can achieve their goals with the care and compassion they deserve.

OUR VISION:

Mulleraterong Centre promotes the advancement of accessible and inclusive communities which respects and values all of its members.

OUR MISSION:

To facilitate choice and control. To deliver high quality, individualised support focused on our clients achieving their goals. To inspire confidence in parents and carers by providing quality support and care, proactive communication and commitment to inclusion. To ensure that each individual’s Human Rights are upheld, that each individual feels valued, and is accorded privacy, confidentiality, dignity and freedom from abuse and neglect. To be fully transparent in all areas. To facilitate participation in the community, and by integrating our day programs, contribute to the community. To provide a stable workplace where each team member is valued, professional development is encouraged and facilitated and individual’s contributions are acknowledged. To celebrate our achievements and for everyone associated with Mulleraterong Centre to be proud of our organisation. To make fun and enjoyment a part of every day.

As a team, we:

• Show initiative
• Invest in each other
• Lead by example
• Go above and beyond
• Are respectful and honest

PRIMARY PURPOSE OF THE ROLE

To enhance the viability and sustainability of Mulleraterong on behalf of its participants.

The role of the Chief Executive Officer (CEO) is to lead, inspire and mentor the Executive Management Team (EMT) whilst overseeing the management of day-to-day operations, its people and its resources. The CEO is responsible for providing strategic, financial, and operational leadership for the company and will closely coordinate and work with the Board and EMT.

The CEO will oversee and implement the strategy approved by the board and ensure that the organisation’s structure and processes meet and exceed the strategic and cultural needs that fulfil the organisation’s vision, mission and trademark.

DIRECT REPORTS

• Operations Manager
• 23 staff

KEY RESPONSIBILITIES

• Creates an inclusive culture of care that embraces diversity through their leadership
• Demonstrates commitment to our values across all levels
• Ensures all staff deliver high standards of operating discipline to achieve outstanding results in performance
• Ensures all areas of the business see Safety as a high priority, continually reducing injury and
• Drives and monitors the execution of the strategic plan
• Grows revenue and income by promoting productivity improvements to minimise costs where needed
• Identifies, builds, and develops talent and capability through clear succession planning, coaching and development
• Develops and maintains effective relationships with stakeholders
• Demonstrates an overriding commitment to health and safety
• Role models our values every day
• Oversee financial performance and risk profile while ensuring that all compliance and regulatory obligations are met
• Reports to the Board with accurate and timely information regarding overall performance, including financials, risk ratings, compliance, and growth prospects

BEHAVIOURAL & LEADERSHIP (COMPETENCIES)

Engage

• Communicate effectively
• Create a Safe to Speak up culture
• Provide guidance on operational and strategic issues as they arise; including provision of recommendations to direct reports based on financial analysis and projections, cost identification and allocation, and revenue/expense analysis
• Ensure timely and accurate reporting of key events regarding operations to officers, managers, and other appropriate stakeholders to keep all relevant parties informed

Lead Change

• Implement and change where needed
• Management of Stakeholders

Important Leadership Traits

• Strong leadership ability
• Strategic mindset
• Professional business acumen
• Outstanding critical thinking skills
• Excellent ability to lead and manage by building ownership and maximising engagement levels by inspiring ownership and accountability
• Continually drive results
• Communicate effectively at all levels

Develop

• Give and receive feedback
• Mentor and coach by interacting with members of staff at all levels to foster growth and encourage development among EMT and all members of staff
• Devise and promote a public relations campaign to maintain and strengthen the link between the Mulleraterong Centre and community of Southern Grampians and to raise Mulleraterong’s profile for the purposes of community inclusion and effective fundraising

Problem solving

• Analysis & decision making
• Develop innovative solutions

Manage Risk at all levels

• Frame, implement and monitor policies in relation to the management and delivery of services, HR, physical assets and all aspects of the Centre in achieving best practice

Achieve results

• Assign people and responsibilities
• Prioritise Work load
• Execute efficiently
• Meet deadlines
• Frame, implement and monitor financial budgets
• Provide the Board with clear, concise and timely reports and recommendations for consideration

Learn and Adapt

• Know yourself
• Develop yourself
• Exhibit resilience 

NDIS Registration and Quality Assurance

• Become conversant with all legislative and regulatory responsibilities
• Ensure that all legislative and regulatory responsibilities in the NDIS Quality and Safeguards Standards are observed
• Maintain accreditation in the Quality and Safeguards Standards to ensure compliance for the organisation.

FREQUENT WORKING RELATIONSHIPS

• NDIA/DSS
• Board of Management
• Employees with a disability
• Internal Staff
• Local and State Governments
• Client organisations

JOB HOLDER REQUIREMENTS

• Formal Tertiary qualifications
• Demonstrated senior leadership experience
• A contemporary knowledge of good governance and the ability to work effectively with a Board, providing high level strategic and policy advice
• Demonstrated track record of commercial and financial acumen, and strategic and analytical skills, including accountability for organisational growth, as well as day-to-day business operations, financial management, corporate governance, and risk management, ensuring the long-term viability of the organisation
• Commercial experience in the provision of products and/or services
• Comprehensive knowledge and experience of the NDIS and disability system in Australia
• Understanding of corporate legal responsibilities within the not-for-profit sector
• Gains the confidence and trust of others through honesty, integrity and authenticity