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Client Coordinator

Brightwater Care Group

Brightwater have over 100 years of care experience. We are experts in our field, and as one of the country’s largest care providers, we have the resources to innovate, adapt and empower our clients and staff. Our team members find their roles highly fulfilling and rewarding and are constantly looking at ways to support our clients to pursue the dignity of independence – the Brightwater Mission.

about The role

An exciting opportunity is available for a reliable and motivated Client Coordinator to join our Brightwater At Home TCC Team which provides short term Goal Orientated care for 12 weeks that seeks to optimise the functioning and independence of older people after a hospital stay.  This is a full time position, working Monday to Friday working in the community travelling throughout the North Metropolitan area.  

As a Brightwater Client Coordinator, you will be working as part of a multidisciplinary team and responsible for the promotion, assessment, planning and coordination of services that actively deliver choice, independence and quality of life for clients in their own homes.

Brightwater can offer you:

  • The ability to salary package – meaning you can legitimately pay less tax and increase your take-home pay
  • Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers
  • Private health discounts and benefits
  • Extensive learning and development opportunities

To be suitable for this role, you must possess: 

  • Significant experience in a health, aged or community service environment with an understanding of home care packages, CHSP guidelines and Aged Care Quality Standards
  • Excellent written, verbal and interpersonal communication skills with the ability to inclusively communicate with a diverse range of people, building and developing purposeful relationships and collaborative teamwork.
  • Excellent customer service focus and strong person-centred skills with the ability to effective engage clients requiring services.
  • Demonstrated ability to organise and prioritise tasks, work effectively under pressure, problem solve and meet deadlines.
  • Current Western Australian ‘C’ Class driver’s license
  • National Police Certificate (obtained within the last 12 months).
  • Working knowledge of occupational safety and health legislation; Aged Care Act (1997); Aged Care Quality Standards (desirable).
  • Experience using client management software systems and experience with case management (desirable).
  • Clinical Experience (desirable).

About Brightwater:

At Brightwater, we welcome people with the full diversity of life experiences, thoughts and beliefs. We foster a culture of inclusion, collaboration and innovation where our clients and staff can flourish.

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you share our values of care, learning, innovation and people then please read the attached job description for more information on the role, including a full list of duties and selection criteria to address.

Brightwater reserves the right to close the advert prior to this date.

For confidential enquiries, please phone Chloe Jones - TCC Service Leader on (04) 7826 9213.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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