Who are Bridge Housing Limited?

Bridge Housing are a not for profit organisation and an award-wining Community Housing Provider (Tier 1 NSW) who provide safe, secure and affordable homes to people on very low to moderate incomes in and around Sydney. We aim to provide our tenants with stability and support.

We have been awarded Best Workplace three times and are recognised as an Inclusive Employer 2019-20 by the Diversity Council Australia.

Our values are Integrity, Innovation and Inclusion and you will find those values running through all of our employees and the work they do, because we CARE about the work we do, our tenants and their safety and wellbeing.

Team Leader, Housing (Permanent - Full-time)

The Team Leader, Housing is responsible for ensuring the delivery of quality client services to the tenants in their respective portfolio by leading and managing their Housing team, maintaining excellent relationships with key internal and external stakeholders and ensuring adherence to the internal and legislative policy, procedures and KPI's the team is working within. There is a responsibility for special programs, e.g. transitional housing and unique partnerships.

What does the day to day include?

• Support the ongoing success of Bridge Housing and the Housing and Community team by assisting with the development and implementation of the business and operational plans and related programs and projects.
• Ensure and support high quality service provided within the frameworks, Customer Service standards, policies and procedures
• Assist to drive the company culture and performance through effective management and leadership practices that attracts and retains high quality staff, managing performance and developing employee capability and skills required to achieve the team's and wider business goals.
• Support continual improvement and development services
• Increase the profile and reputation of Bridge Housing by building strategic networks and partnerships, attending industry forums and being an active member of the community housing sector

Who are we looking for?

• Expert knowledge of social housing and homelessness,
• Expertise in managing and coaching team or peers to drive performance
• Be able to create and maintain strong networks and relationships within Social or Community Housing industry
• Demonstrated experience with achieving key performance indicators (such as tenant satisfaction and sustainment)
• Above all else, our Team Leaders will be values-aligned and support our mission to changing our customers' lives through providing homes!

Why join Bridge?

We are a three-time award winner of Best Workplace; we have achieved this title as a result of our fantastic workplace culture, which results from all our employees living the organisation’s values (Integrity, Innovation and Inclusion with CARE running throughout) and Bridge Housing CARES about its employees, their wellbeing and their professional development. To recognise and reward the hard work of our employees, Bridge offer an inclusive and extensive Bridge Rewards Program that includes:

• Support for employee wellbeing and professional development
• Regular “recharge” day off a month for staff
• 35 hour working week
• Extensive leave options (equivalent to 5 weeks per year including Christmas and your Birthday off!)
• Study assistance and study leave
• Training and development from internal and external providers
• Team building
• monthly massages
• Reflexology
• Hybrid working arrangements (up to 2 days WFH per week)
• Flexible work arrangement
• Competitive, above award salary from $117,345.80- $122,527.47 per annum
• PLUS superannuation,
• PLUS not for profit salary packaging options up to $15,900
• We use Maxxia for our salary packaging (give them a google!) and they can maximise your salary to $132,693.05 per annum (plus superannuation)

APPLY NOW! By uploading a resume and cover letter through our portal. We would love you to tell us in your Cover Letter:

• Why would you like to undertake this role? How does it align with your next career steps?
• Why would you like to work for Bridge Housing?
• How do you identify with our values of Integrity, Inclusion and Innovation?

Good news! We are establishing a Talent Pool from this recruitment process. If you are currently unavailable or the exact opportunity does not currently suit you, feel free to submit your application to be considered for suitable applications in the future.