The Behavioural Insights Team (BIT) is looking for an exceptional candidate to join as Growth Manager APAC. This role will be based in Australia and you will work closely with the Managing Director APAC and the Australian & Singapore Senior Management Teams (SMT) to support the development of our BD strategy and drive the associated processes.

This role is an opportunity to further shape and lead BIT’s growth into new markets and forge lasting partnerships. You will do so by working with our consulting team to develop and manage the delivery of effective proposals as well as creating new opportunities for innovative work.

What does the Growth Manager do?

The Growth Manager’s role is to own and improve the management of our responses to competitive tenders, outbound proposals, and other business development opportunities. You will manage the opportunity lifecycle: managing the pipeline of potential projects, overseeing the writing of proposals and bids, and collecting feedback after our projects are complete.

Another significant element of this role is the development of resources that enhance the quality of our bids and proposals. This will include initiatives that streamline processes and reduce the number of hours required from senior staff and those that improve the appearance and professionalism of our submissions. The Growth Manager role will also have a Singapore-based Growth Coordinator role to support them.

The successful candidate will be responsible for:

1. Developing and delivering a regional and local business development strategy in Singapore, Australia, and the wider APAC region. Specific duties will include: developing a proactive business development strategy for both Singapore and Australia, and building a process for the development of new products and income streams (including market scans, pitch development and business model development).

2. Owning & developing business development processes and tools. Specific duties will include: being the first port of call for new clients, managing the processes for identifying and evaluating opportunities on tender sites, managing our approach to preparing bids and winning work, maintaining a high quality of outputs and client centric approach to proposals; managing and reporting on the new business pipeline; collecting feedback from all BD activities and existing clients (including managing proposal and project retros), developing a sound understanding of our strengths and weaknesses and what our clients are looking for.

3. Fostering a client-centric and BD culture.Specific duties will include: provide direct support to our consulting staff in planning and executing client outreach activities and developing relationships with prospects and partners, supporting the team in building their client relationship management skills and adopting CRM practices, keeping the team informed and involved in ongoing client engagement, overseeing the maintenance of our client information to ensure we have a single and current source of truth for client data.

What makes a great Growth Manager at BIT?

We are looking for people who understand what we do, share our values, and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas.

• Proposal development expertise. You have a proven track record of managing successful proposals in the professional services industry, ideally with experience in working with public sector clients. You ideally will have experience leading successful public and private sector competitive tenders and may have pitched as part of the final stages of a competitive bidding process.

• Empathy for our clients’ needs: You will work with subject matter experts within the team to ensure that the proposals that we create are directly addressing the needs of our clients and are delivered in line with their values.

• Cross cultural competency. You can comfortably adapt your working style to different teams that demonstrates respect and cultural awareness in both Australia and Singapore, and across South East Asia. You will be directly managing a team member based in Singapore, and working closely with staff and clients in numerous cultural contexts.

• Clear and convincing communications. You’ll need to build and develop internal relationships and be able to communicate with colleagues at all levels. You’ll have exceptional written and verbal communication skills; strong analytical and summarised writing/editing skills which have been demonstrated through past experience responding to a range of RFx’s;

• Project management. You have excellent organisation and decision-making skills that give your colleagues the highest level of reassurance you are managing all aspects of the work in a timely manner and at the highest quality. You are able to consider the team’s resources so that multiple deadlines can be met and the workload is well distributed;

• Managing and developing yourself at work. You demonstrate high self-awareness and are aware of the impact that your actions and words have on those around you. You have a keen sense of personal impact and a courteous, diplomatic yet (when needed) assertive manner. You are resilient and accept responsibility for decisions whether they achieve the desired outcome or not, and;

• Comfort with using data to make decisions. The Growth Manager will be required to carry out data analysis on our business development activities, including asking the right questions of the data to assist decision making and to inform strategy. You are comfortable working with quantitative and qualitative information.

• Collaborative working style. Specific duties will include: coordinate and liaise with our operations and consulting teams across APAC to identify and secure BD resourcing and support needs, engage with global Growth teams to share knowledge and contribute to the implementation of best practices across BIT.

Who are we and what can we offer you?

The Behavioural Insights Team is the world leader in applying behavioural science to public policy challenges in order to strengthen communities and improve lives. Our APAC business includes offices in Australia and Singapore. We are part of a bigger global group with teams in the UK, Europe, the Middle East and the Americas.

We design and rigorously test new ideas across a range of areas such as health, crime and education, to establish what works and what doesn’t. We have helped Tuberculosis patients take their medicine; reduced police susceptibility to cyberattacks; and helped organisations close their gender pay gap.

We are committed to creating an inclusive workplace and building a diverse workforce. We strongly encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people and people with disability.

Other elements of our Employee Deal

• We encourage flexible working and have a culture that enables this; for example flexible start and finish times, and a hybrid working model (minimum 2 days per week in the office).
• Regular team lunches and social events.
• We strongly encourage growth and personal development - allocating a training and development budget to each employee.
• We encourage a strong work-life & mental health balance and offer study leave, 5 weeks of annual leave and a generous paid parental leave policy.
• An Employee Assistance Program that offers you free, professional and entirely confidential counselling and wellbeing support services

How to apply

We use a great platform called Applied to reduce bias in the recruitment process. You will need to answer a few work-based questions which will be anonymously marked by members of our team. Our selection is based on performance in these questions, rather than looking at your CV.

Candidates with the top scoring answers will be invited to a structured interview where you get to meet some of the team. At the interview stage, you will be asked questions that reflect the role and also to complete a work-based task, so you have the chance to demonstrate your skills. It’s at this stage we first see your CV.

Key dates

• Task and Interviews: Week commencing Monday 3rd June - there will be two rounds of interviews, the first on Monday 3rd June and the second on Friday 7 June.

All dates are subject to change (but we'll try our best to not change them!)

Please note:

You will need to have the right to work in Australia in order to be able to undertake this role.

Some of the personal data you provide to Applied when you apply for a role with The Behavioural Insights Team will be passed on to The Behavioural Insights Team for the purposes of (a) reviewing your application; (b) inviting you for an interview; and/or (c) offering you a job and getting you set up as an employee/contractor. For full details on how BIT collects and uses your personal data please visit our website -https://www.bi.team/bit-global-recruitment-privacy-notice/.

If your application is not successful, any personal data provided to us by Applied (including any personal data relating to equal opportunities monitoring as set out above) will be retained by The Behavioural Insights Team for no longer than 6 months after the application deadline has passed (other than in exceptional circumstances where we may need to retain your personal data for longer), at which point your personal data will be securely deleted.