About Us:

Anglicare At Home is dedicated to providing compassionate and personalised care to individuals in the community. We strive to deliver services that are in line with our Christian mission, ensuring that every client is treated with empathy, dignity, and respect. As we continue to expand our reach, we are seeking a dedicated and passionate Care Advisor to join our team and make a meaningful difference in the lives of our clients.

Role Overview:

Full time (5 days) - 3 days working in Western Sydney and 2 days working in Nepean region

As a Dementia Care Adviser, you will play a vital role in delivering high-quality, person-centred support, advice, and advocacy to individuals living with dementia and their families. Your work will not only ensure the well-being of clients but also raise awareness and provide education in the community about living with dementia. This position requires empathy, strong communication skills, and a deep understanding of dementia care.

Key Responsibilities:

• Client-Centred Care: Respect and support clients and their carers, ensuring they are treated with empathy and dignity. Deliver services that offer clients the choice to live their daily lives uniquely and consistently with their physical, clinical, emotional, spiritual, and social needs.
• Case Management: Manage and operate case management in line with organizational policies and standards, ensuring clients receive the support they need.
• Support and Advocacy: Provide evidence-based advice and advocacy during home visits or group settings, helping people living with dementia and their family carers navigate the challenges they face.
• Education and Awareness: Conduct educational talks and events to raise awareness of dementia in the community, supporting families and local networks.
• Customer Service: Foster a culture of exceptional customer service within the team, focusing on the needs and preferences of clients and their carers.
• Assessments and Care Plans: Complete and review assessments and care plans within the first five days of admission, ensuring services are optimised, effective, and efficient.
• Budget Management: Ensure services operate within allocated budgets, managing finances efficiently.
• Administration and Reporting: Handle all administrative tasks, including service output confirmations, compliance, scheduling, pay processing, and client records, promptly and accurately.
• Stakeholder Relationships: Build and maintain positive working relationships with all internal and external stakeholders, ensuring effective communication and confidentiality.

Skills, knowledge, attributes and experience required:

• Diploma in Community Services/Dementia Care or an equivalent qualification is essential.
• Understanding of dementia, its progression, and its impact on individuals and their carers.
• Proven experience working with older people, particularly those living with dementia and their families.
• Superior communication skills, both written and verbal, with strong presentation abilities.
• Proficient in MS Office and client database systems.
• Current C class driver's license and access to a vehicle.

Apply Now:

If you're someone who thrives on challenges, possesses a positive attitude, and is driven by a desire to make a real difference in the lives of others, then we encourage you to apply.

Come be a part of a team where Jesus Christ is honoured, lives are enriched, and communities are strengthened. Apply now and let's create a brighter future together!

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.

We encourage you to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.