Beyond Blue’s vision is that all people in Australia achieve their best possible mental health. Our mission is to work with the community to improve mental health and prevent suicide. We aim to achieve this by:

• Promoting mental health and wellbeing
• Being a trusted source of information, advice and support
• Working together to prevent suicide.

Beyond Blue’s values are Collaboration, Respect, Enthusiasm, Excellence, Innovation and Integrity.

The Services and Support team at Beyond Blue delivers effective early intervention, treatment and recovery-focused mental health and suicide prevention supports and services, so people can receive help early and recover quickly to ensure their best possible mental health.

The Services and Support team enables the provision of the Beyond Blue Support Service, which provides:

• effective and sustainable support to the community that meets increasing demand
• accessible services that continually evolves to meet the needs and expectations of the community
• access to safe online channels to support people ability share personal stories and success to effective support to maintain good mental health.

The Online Community Moderator monitors and moderate’s user-generated content to ensure that Beyond Blue’s Online Communities are maintained as a space that facilitates the safe sharing of personal stories of depression, anxiety and suicide, and how lives are affected by these conditions.

The role assists people and communities to find and engage with appropriate support and services by curating, organising and responding to online discussions across our online forums and social media channels, building the reputation of our online communities as a reliable enabler of change.

The role works on a cross-functional level across the organisation, both within the Supports and Services team and the broader organisation to provide input and advice.

Tertiary qualified in either marketing, health communications, or psychology the appointee will have a minimum of two years’ experience in a social media/community management role with a strong community focus. Your strong experience in online, electronic and social media communications using digital dashboards or social media monitoring software will be underpinned by your ability to manage, identify and respond to risk in an online environment.

This is a terrific opportunity to work within an organisation that is in a growth phase and be part of shaping the future outcomes for the community.

Beyond Blue is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, sexual orientation, disability or age. We strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people.

Applicants are encouraged to view the Beyond Blue Innovate Reconciliation Action Plan 2020-2022.

To apply, Applications should include a current CV with a cover letter that addresses why you would consider yourself to be a cultural addition to Beyond Blue and how your skills and experience would be attributes to the position. For detailed information about this position including the closing date, please refer to the position description.

Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and where required a Working With Children Check.

NOTE: Short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.